No IceTV data in iPhone app - ACT region

Started by prl, July 16, 2024, 10:09:45 AM

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prl

When I looked in the iPhone app this morning, there was nothing in My Week, Recommended or New Series, but there was in TV Guide. Swiping down in My Week to force a reload didn't help. I tried Settings>Reset Application, but all that did was remove the data in the TV Guide, so that now none of the IceTV data pages show any data.

I can still access everything in my IceTV account Web pages, so I don't think it's an account issue.

I also don't think that this is a problem with the new version of the iOS app, either, because I haven't had any problems with the new app version until today.
Peter
Beyonwiz T4 in-use
Beyonwiz T2, T3, T4, U4 & V2 for testing

prl

Ian_AW's suggestion of logging out then logging back in (https://forum.icetv.com.au/index.php?topic=8086.0) fixed the problem, but doesn't explain it.
Peter
Beyonwiz T4 in-use
Beyonwiz T2, T3, T4, U4 & V2 for testing

prl

I don't seem to have anything in my Recommended list in my iPhone IceTV app this morning (ACT region). I tried doing an app reset and then tried logging out and back in, but neither fixed the problem. I received the What's On This Week email overnight as expected.

There also seems to be a minor bug in the app when the Recommended list is empty: a right or left swipe in the central part of the screen (which would normally move between items in the Recommended list) causes the app to close immediately, as though I'd done a swipe up from the bottom of the screen. Swiping right from the left edge of the screen still goes back from the Recommended screen to the home screen, as expected.
Peter
Beyonwiz T4 in-use
Beyonwiz T2, T3, T4, U4 & V2 for testing

prl

Thanks to whoever sorted this out. It's fixed now.
Peter
Beyonwiz T4 in-use
Beyonwiz T2, T3, T4, U4 & V2 for testing