Issue with new app version

Started by paullings, July 10, 2024, 10:36:34 AM

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paullings

I installed the new version of the app when it became available on both my iPhone 10 and iPad.
Trying to record Grantchester on ABCTV HD only but it keeps showing as a recording on 9GEM and to be recorded on all channels. I update the recording to ABCTV HD but it reverts back to 9GEM and all channels.

MD

Try resetting the app from it's settings icon

paullings

#2
Thanks for your quick response.
I reset the app as you suggested however the issue still exists on both devices. I deleted the recording then recreated it but no change.
Tried it again via the website using my PC and issue is still there.
Also the channel list needs to be reordered, it's all over the place.

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MD

Apologies, after months of testing a bug.

It seems if you set it via the website then reset the app it wil correct itself.  In the meantime we are trying to find the issue.