The mysterious blue circle of no video recordings

Started by Peter M, August 25, 2025, 11:56:25 AM

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Peter M

I am using an IceBox updated to the latest upgrade 12.2.2 and I am using a V2 remote.
Recently, some recordings have only shown a blue broken circle in the middle of the screen. You still receive audio and the commercial skip bar at the top, but there is no video, you can also use the remote to stop the playback. All the details of the recording seem okay, i.e., size, time, etc.  Other recordings work OK with no issues. There seems to be no pattern with channels that do not record etc. Previous saved recordings play as expected. This would generally rule out HDMI cable or hardware issues.  Has anyone experienced similar issues and know of a solution to the problem?  One extra thing: there are multiple recordings of the same episode, as if the system recognises an issue with the recording.  Your help would be appreciated.

robertdowdell


prl

Quote from: robertdowdell on August 26, 2025, 06:25:34 AMIs your aerial connection to the tuner loose?

That's unlikely to affect video but not audio.
Peter
Beyonwiz T4 in-use
Beyonwiz T2, T3, T4, U4 & V2 for testing

Daniel Hall at IceTV

Quote from: Peter M on August 25, 2025, 11:56:25 AMI am using an IceBox updated to the latest upgrade 12.2.2 and I am using a V2 remote.
Recently, some recordings have only shown a blue broken circle in the middle of the screen. You still receive audio and the commercial skip bar at the top, but there is no video, you can also use the remote to stop the playback. All the details of the recording seem okay, i.e., size, time, etc.  Other recordings work OK with no issues. There seems to be no pattern with channels that do not record etc. Previous saved recordings play as expected. This would generally rule out HDMI cable or hardware issues.  Has anyone experienced similar issues and know of a solution to the problem?  One extra thing: there are multiple recordings of the same episode, as if the system recognises an issue with the recording.  Your help would be appreciated.

Does it happen at the same point each time in the recording?

If you are getting multiple files for the one recording this is a symptom of signal quality issues.

Is it always the same channel or network that is affected?

You should definitely check all antenna connections to ensure they are secure, and if using the IceTV supplied splitter ensure that all of the adapters are securely screwed in.
Regards,

Daniel.
CTO.

Peter M

Thanks for all of the helpful hints and advice.  I'll check the connections; my TV allows me to test signal quality and strength.  So I will check all channels as is and then swap the TV and Ice Box connections at the splitter and test again to eliminate the splitter.

The issue with playback is immediate. Absolutely no video; just some audio a bit broken, the skip bar, and a blue broken circle.

The next possible problem is the the usb TV-in device, maybe.

Thanks again

Peter M

Hello All,

Thanks for all of the helpful posts.  You were all correct.  The issue was with low-quality connection cables downstream of the antenna wall socket.  I got a good TV antenna tech to test the signal strength at all spots, and he then replaced the cheap fly leads with quality custom leads and he then retested all points.  All is now performing as expected for a reasonable price.  Thanks to all.