Beyonwiz showing boot after TV & beyonwiz switched off.

KevSmith · July 07, 2025, 11:43:26 PM

Beyonwiz always shows "boot" after TV is switched off. When restarting the TV all we get is a screen of various colours and we have to switch the Beyonwiz off at the wall, wait a short time and then switch it on again before the thing will operate properly. The equipment had not been used for 3 weeks and when we came home, we found this problem.
How can I fix this so we don't have to turn it off at the wall before it can be used again?

prl · July 08, 2025, 10:47:51 AM

Beyonwiz model?

KevSmith · September 04, 2025, 11:15:44 PM

Sorry for the delay replying - I forgot to say it is a Beyonwiz V2. We remain frustrated by this equipment as even though the power remains on to the machine, it fails to record anytime the TV is turned off.

IanL-S · September 05, 2025, 10:27:41 AM

I have a V2 and have never had this happen. The TV it is attached to in rarely turned on - at most once a day and then for only a very short period.

I suppose the problem could be that there is no signal getting through to the V2 when the TV is off, but why this should be happening is very odd. How is the V2 connected to the aerial, I assume there is some sort of signal splitter so that the signal can get to both the TV and the V2, and that may be were the problem is. If there is a signal splitter, is it powered or unpowered? However I doubt this could be the cause if there is only 2 devices attached.

prl · September 05, 2025, 10:35:02 AM

IN MENU>Setup>AV setup>HDMI-CEC, is CEC enabled? HDMI-CEC is usually the only way that a TV can change the power state of a Beyonwiz connected to the TV by HDMI. But even that shouldn't put the Beyonwiz into boot mode.

Could you clarify exactly how you turn on your TV and Beyonwiz from when it's not being used to when it's being used? Is the Beyonwiz put into Standby or Shutdown (Deep Standby) when it's not in use?

Does the Beyonwiz correctly make recordings from its "not in use" state?

KevSmith · September 05, 2025, 05:43:09 PM

Thanks gents.
I believe the Beyonwiz is connected directly to the aerial but am not sure about that. There are many wires behind the TV! There is a Google Chromecast involved too but I don't think that has anything to do with the problem.
Our method of switching is that the Beyonwiz is continuously powered so that it can record as required as per the timers. When required we switch the TV on via a Harmony Remote to view free to air or anything from media playback. This is where the problem occurs.
The TV switches on and while it initially shows HDMI 1, there is not any usable picture. Sometimes there is just a screen of many colours and sometimes there may be an unusable free to air TV picture. The Beyonwiz V2 does not start until we switch it off at the back of the V2 then switch it back on. At that point we select Devices on the remote and select V2 and power toggle on. It works perfectly from there onwards until the next time. The V2 usually has "boot" displayed on its little screen until all these actions are completed when it will then display the current time

The TV is a Panasonic Viera TH-P42V20A Plasma that works perfectly.

prl · September 05, 2025, 06:09:24 PM

I suspect that there might be issues with what commands the Logitech is sending to the Beyonwiz when it's used to start up the system from "not in use", or with the delays between them.

You could test that by getting the system into its "not in use" state, and then using the original remotes to start everything up, which from what you've said, would mean not pressing POWER on the Beyonwiz's remote at all.

Quote from: KevSmith on September 05, 2025, 05:43:09 PMit [the Beyonwiz] will then display the current time

The states in which the V2 displays the time on its front panel can be changed by settings, so the fact that it's displaying the time doesn't indicate the V2's state with certainty.

You also didn't say whether HDMI-CEC was enabled in MENU>Setup>AV setup>HDMI-CEC, though from what you've said, that's probably not the cause of the problem.

raymondjpg · September 06, 2025, 10:06:16 AM

Quote from: KevSmith on September 05, 2025, 05:43:09 PMWhen required we switch the TV on via a Harmony Remote to view free to air or anything from media playback. This is where the problem occurs.

It may be that you have the harmony remote configured with an "activity" to switch on/off both the TV and the Beyonwiz at the same time. The "activity" switches are a power toggle, so if one or other, or both, of the the devices are switched off then hitting the ON button will power them on, and vice versa.

If you wish to have the Beyonwiz on permanently, then having such an activity programmed into the remote will interfere with that when you power the TV on.

prl · September 07, 2025, 10:59:59 AM

Quote from: raymondjpg on September 06, 2025, 10:06:16 AMIf you wish to have the Beyonwiz on permanently, then having such an activity programmed into the remote will interfere with that when you power the TV on.

I think that it's possible to set up a Harmony activity so that no power action is taken when a device needs to be added when switching to an activity. But it's not clear to me that power on/off management by the Harmony is the problem, though it might be.

raymondjpg · September 07, 2025, 11:42:29 AM

Quote from: prl on September 07, 2025, 10:59:59 AMI think that it's possible to set up a Harmony activity so that no power action is taken when a device needs to be added when switching to an activity. But it's not clear to me that power on/off management by the Harmony is the problem, though it might be.

It may depend on harmony model, but with the 200 and 300 series that I use, activities trigger power toggles, but individual devices can also be power toggled on/off.

So if OP has an activity that includes the BW, programmed onto the harmony remote, then it would seem logical to disable that and see if it makes a difference to the BW behaviour.

prl · September 07, 2025, 12:53:06 PM

Quote from: raymondjpg on September 07, 2025, 11:42:29 AMIt may depend on harmony model, but with the 200 and 300 series that I use, activities trigger power toggles, but individual devices can also be power toggled on/off.

I have to go on memory, because Logitech has nobbled its update software, but for our 785, I'm fairly sure you could control exactly what codes are sent takes place when the remote wants to toggle power on a device for an activity. It was buried a bit, but I'm pretty sure it was there. That was the old Java-based application. The browser-based setup that I think is still supported may not support it.

Anyway, I suggested another way of testing the issue by asking the OP to try going through the "watch PVR" startup sequence manually.

KevSmith · October 09, 2025, 04:41:54 PM

Thanks for all the ideas and suggestions. A lot was above my head but now my brother-in-law, who originaly set up the Beyonwiz for us, has been well enough to come and resolve the issue for us. He changed something so that the equipment is "never cold" and it has operated faultlessly ever since.
Again thanks to all who contributed.