Obtaining another IceTV Dual Tuner

[marky12]

Hi, first post here. I recently purchased an IceBox with only one dual tuner. Now I realise I should have bought 2 tuners.
I sent a request message to IceTv asking if I can purchase one more tuner and also if that will work. I haven't heard anything back......
I see I can purchase one by buying the BYOB kit.
Would that work?
Thanks
Mark.

[MD]

HiMark,

I replied to your ticket on Wednesday, here's the copy:

""""Hi Mark,

You can buy a single (dual) USB tuner from the BYOB section of our store. Note you will also need a splitter as shown in our Setup & User Guide under Help on our website. I'm not certain but you probably will need to also do a soft reset once the second tuner is assembled and the IceBox switched back on. That is found under Settings - System in the menu (make sure you choose Soft Reset not Hard Reset so as to not delete your recordings).

https://www.icetv.com.au/bring-your-own-box/"""

Plus here is the link to a soft reset support article:

https://support.icetv.com.au/hc/en-us/articles/8420395441423-How-do-I-reset-the-network-or-IceBox-or-rescan-channels

[marky12]

Thanks so much for that. Don't know what happened to your reply though.
Anyway, you've answered my question so I'll buy that setup now.
Thanks again
Mark.

[gibster]

HiMark,

I replied to your ticket on Wednesday, here's the copy:

""""Hi Mark,

You can buy a single (dual) USB tuner from the BYOB section of our store. Note you will also need a splitter as shown in our Setup & User Guide under Help on our website. I'm not certain but you probably will need to also do a soft reset once the second tuner is assembled and the IceBox switched back on. That is found under Settings - System in the menu (make sure you choose Soft Reset not Hard Reset so as to not delete your recordings).

https://www.icetv.com.au/bring-your-own-box/"""

Can't reach the bring-your-own-box page today. Tried multiple browsers on 2 different computers.

Gib

[MD]

Hi Mark,

As we are showing on our website we are nearly out of IceBox stock so are harvesting the tuners and remotes.  We do have a couple of spare tuners but what would you do for a remote as a BYOB.  We can't sell them for non-IceBox use.

[IanL-S]

Just when I decided after extended procrastination to get an RCU v2 ....

[NBOSTI]

HiMark,

I replied to your ticket on Wednesday, here's the copy:

""""Hi Mark,

You can buy a single (dual) USB tuner from the BYOB section of our store. Note you will also need a splitter as shown in our Setup & User Guide under Help on our website. I'm not certain but you probably will need to also do a soft reset once the second tuner is assembled and the IceBox switched back on. That is found under Settings - System in the menu (make sure you choose Soft Reset not Hard Reset so as to not delete your recordings).

https://www.icetv.com.au/bring-your-own-box/"""

Plus here is the link to a soft reset support article:

https://support.icetv.com.au/hc/en-us/articles/8420395441423-How-do-I-reset-the-network-or-IceBox-or-rescan-channels

I can confirm that a soft reset is needed in order for the icebox to recognise any additional tuners plugged in after initial set up.
A simple re boot will not get the new tuner recognised as such by the system.
In tvheadend it will show under tuners but in a grey font, any active / recognised tuners will be in bold font and be numbered #0 to #3 only after a soft reset.

[DeltaMikeCharlie]

I can confirm that a soft reset is needed in order for the icebox to recognise any additional tuners plugged in after initial set up.
A simple re boot will not get the new tuner recognised as such by the system.
In tvheadend it will show under tuners but in a grey font, any active / recognised tuners will be in bold font and be numbered #0 to #3 only after a soft reset.

I suspect that enabling the new (grey) adaptors and possibly assigning them to the existing DVB-T Network in within TVH is all that would have been required to make them operational.

[IanL-S]

From my experience, the procedure given by DeltaMikeCharlie will solve the issue.

Ian