Missing ABC Content in EPG

Brainz · October 25, 2024, 10:00:39 AM

I am currently missing EPG data for Brisbane ABC channels on my V2 & T2.

ABCTV HD - empty until 23:06 today (25/10)
ABC Kids - empty until 19:06 today, then 00:31 tomorrow
ABC Entertains - empty until 00:22 tomorrow
ABC NEWS - empty until 13:33 today, then 00:10 tomorrow

I have disabled IceTV, deleted timers and resent both box's data and re-enabled IceTV.
Info is still missing. All other providers seem OK.

What has happened?

GaiO IceTV · October 25, 2024, 10:25:26 AM

Hi there,
The IceTV guide for Brisbane looks fine from our end so I have asked our CTO Dan to look into your issue.
Cheers Gai

Daniel Hall at IceTV · October 25, 2024, 12:21:40 PM

Hi Brainz,

As Gai said the guide data is looking good on the server, I have however restarted one of our caches.

Can you try performing a full reboot on the Beyonwiz (not just into standby, you can also just power it off at the wall to be sure, wait 1 minute and then power it back on) as it performs a full download when it starts back up.

BazzaG · October 25, 2024, 12:42:13 PM

Melbourne

Just switched my U4 & TV on and realised that I'm still missing ABC EPG data.

Looking at the IceTV log I see:

25/Oct/2024 @ 11:17:28am
Cannot retrieve channel map: HTTPConnectionPool(hosts='api.icetv.com.au',port=80): Read Time Out. (Read Timeout=10.0)

Before & after the above I see plenty of:

25/Oct/2024 @ 12:32:14

Start Update
Timers Updated OK
EPG Downloaded OK
End Update

However, I'm still missing ABC EPG data.

A manual update @ 12:40 also failed to fill in the missing EPG data.

I'll try a reboot shortly.

* A Reboot did NOT fix the problem.
* A Power cycle did NOT fix the problem (and as expected stuffed the CEC link between the U4 & the TV)

The next EPG item listed for ABC HD is Rage @ 4:59am tomorrow morning.

I also see several odd timers on my U4. None of which I have set myself, nor should they be auto-set:

ABC News
Fri 25.10.2024 18:55 - 25.10.2024 19:53
ABCTV HD
Sammy J
waiting

and

Hard Quiz
Fri 25.10.2024 22:14 - 25.10.2024 23:11
ABCTV HD
Series 2024, Episode 37 - Crisis On Campus
waiting

(This correctly shows as a repeat in the IceTV online guide)

ABC Late News
Fri 25.10.2024 22:46 - 25.10.2024 23:28
ABCTV HD
Series 2024, Episode 38
waiting

The Larkins
Fri 25.10.2024 23:03 - 26.10.2024 00:16
ABCTV HD
Series 17, Episode 20 - Health Special
waiting

(Also as a repeat in the IceTV online guide).

And here's 2 more:

Weekend Breakfast
Sun 27.10.2024 06:55 - 27.10.2024 09:22
ABCTV HD
Poh Ling Yeow
waiting

Compass
Sun 27.10.2024 10:56 - 27.10.2024 11:50
ABCTV HD
Beechworth, VIC
waiting

Can I please have a update on this problem.

Thanks Muchly.

BazzaG · October 25, 2024, 01:15:05 PM

Another update...

The ABC guide is also bad for Saturday & Sunday, particularly for the ABC HD channel.

From what I can see the ABC EPG data comes "good" from 00:00 Monday 28th.

Daniel Hall at IceTV · October 25, 2024, 04:05:55 PM

We are investigating and will have an update asap.

BazzaG · October 25, 2024, 04:13:15 PM

Thanks Daniel.

At least I can still add timers from the online EPG guide.

Brainz · October 25, 2024, 06:49:34 PM

I have returned home after a few hours out.
I have powered down both boxes and restarted them. I do this twice a a day at least anyway.
No change to missing data.
See attachment

Daniel Hall at IceTV · October 25, 2024, 07:06:52 PM

Hmm, this is definitely weird.

Are you able to grab the DVB Triplets on the box, as at the moment it is looking to be on the Beyonwiz boxes and I can't replicate it on an IceBox right now and checking the feed manually and the guide data is being sent correctly.

Can you please reply with the following ID numbers for each channel on your Beyonwiz, specifically each of the ABC channels.

TSID
ONID
SID

To get these id numbers for each ABC channel please do the following:

First you will need to make sure that you are in Intermediate or Expert mode.

In T4, T2 and recent T3 software versions go to 'Menu > System > GUI Settings' and change the 'Setup Mode' to Expert.
In older T3 software versions go to 'Menu > System > OSD Settings' and change the 'GUI Mode' to Expert.

Now you are ready to write down the TSID, ONID and SID numbers.

Change channel to one of those channels that has no IceTV guide data.
Exit any menus, EPGs and guides etc. i.e. Go to live TV.
Go to 'Menu > Information > Service'.
Once you are in the 'Information > Service' menu, press the Green button.
Now note the TSID, ONID and SID details shown for this channel.
Repeat steps 1 to 5 for all of the ABC channels.

Then reply to this email with the ID numbers, Channel Name and Channel Number that you wrote down from the steps above for each of the ABC channels.

BazzaG · October 25, 2024, 07:48:35 PM

Daniel,

Not sure who you were talking to directly but here's my info taken via OpenWebif (so much easier than via the U4 menu):

Code Select

Name: ABCTV HD    Provider: ABC    Namespace: 4008574976 (eeee0000)
Video Width: 1920    Video Height: 1080    Video Wide: True
Encrypted: 0    Dolby: False    Subservices: False
Teletext: 2322    Recording Status: True    Pmtpid: 263 (0107)
Apid: 2321 (0911)    Vpid: 2320 (0910)    Pcrpid: 2325 (0915)

Tsid: 561 (0231)    Onid: 4112 (1010)    Sid: 565 (0235)

Sref: 1_0_19_235_231_1010_EEEE0000_0_0_0    1:0:19:235:231:1010:EEEE0000:0:0:0:    DVB-T

Code Select

Name: ABC Kids/ABC Family    Provider: ABC    Namespace: 4008574976 (eeee0000)
Video Width: 720    Video Height: 576    Video Wide: True
Encrypted: 0    Dolby: False    Subservices: False
Teletext: 2310    Recording Status: True    Pmtpid: 257 (0101)
Apid: 2308 (0904)    Vpid: 2307 (0903)    Pcrpid: 2306 (0902)

Tsid: 561 (0231)    Onid: 4112 (1010)    Sid: 562 (0232)

Sref: 1_0_1_232_231_1010_EEEE0000_0_0_0    1:0:1:232:231:1010:EEEE0000:0:0:0:    DVB-T

Code Select

Name: ABC Entertains    Provider: ABC    Namespace: 4008574976 (eeee0000)
Video Width: 720    Video Height: 576    Video Wide: True
Encrypted: 0    Dolby: False    Subservices: False
Teletext: 2313    Recording Status: True    Pmtpid: 262 (0106)
Apid: 2312 (0908)    Vpid: 2311 (0907)    Pcrpid: 2319 (090f)

Tsid: 561 (0231)    Onid: 4112 (1010)    Sid: 564 (0234)

Sref: 1_0_1_234_231_1010_EEEE0000_0_0_0    1:0:1:234:231:1010:EEEE0000:0:0:0:    DVB-T

Code Select

Name: ABC NEWS    Provider: ABC    Namespace: 4008574976 (eeee0000)
Video Width: 720    Video Height: 576    Video Wide: True
Encrypted: 0    Dolby: False    Subservices: False
Teletext: 2316    Recording Status: True    Pmtpid: 258 (0102)
Apid: 2315 (090b)    Vpid: 2314 (090a)    Pcrpid: 2309 (0905)

Tsid: 561 (0231)    Onid: 4112 (1010)    Sid: 560 (0230)

Sref: 1_0_1_230_231_1010_EEEE0000_0_0_0    1:0:1:230:231:1010:EEEE0000:0:0:0:    DVB-T

As of Friday, ABC News is the only ABC channel that has any meaningful EPG data.

If I click to look at the EPG for Saturday, then ABC News completely disappears for the whole day. It's back on Sunday.

Cheers
Barry...

prl · October 25, 2024, 07:53:49 PM

I'm missing all EPG data for ABC Canberra except ABC News, but I'm not seeing the "channel map" error in the IceTV log.

The only EPG errors I'm seeing are invalid program lengths for the Kelly Carson Show and House Hunters International, which I don't think are ABC shows.

Daniel Hall at IceTV · October 25, 2024, 09:20:51 PM

Quote from: BazzaG on October 25, 2024, 07:48:35 PMDaniel,

Not sure who you were talking to directly but here's my info taken via OpenWebif (so much easier than via the U4 menu):

Code Select Expand
Name: ABCTV HD Provider: ABC Namespace: 4008574976 (eeee0000) Video Width: 1920 Video Height: 1080 Video Wide: True Encrypted: 0 Dolby: False Subservices: False Teletext: 2322 Recording Status: True Pmtpid: 263 (0107) Apid: 2321 (0911) Vpid: 2320 (0910) Pcrpid: 2325 (0915) Tsid: 561 (0231) Onid: 4112 (1010) Sid: 565 (0235) Sref: 1_0_19_235_231_1010_EEEE0000_0_0_0 1:0:19:235:231:1010:EEEE0000:0:0:0: DVB-T

Code Select Expand
Name: ABC Kids/ABC Family Provider: ABC Namespace: 4008574976 (eeee0000) Video Width: 720 Video Height: 576 Video Wide: True Encrypted: 0 Dolby: False Subservices: False Teletext: 2310 Recording Status: True Pmtpid: 257 (0101) Apid: 2308 (0904) Vpid: 2307 (0903) Pcrpid: 2306 (0902) Tsid: 561 (0231) Onid: 4112 (1010) Sid: 562 (0232) Sref: 1_0_1_232_231_1010_EEEE0000_0_0_0 1:0:1:232:231:1010:EEEE0000:0:0:0: DVB-T

Code Select Expand
Name: ABC Entertains Provider: ABC Namespace: 4008574976 (eeee0000) Video Width: 720 Video Height: 576 Video Wide: True Encrypted: 0 Dolby: False Subservices: False Teletext: 2313 Recording Status: True Pmtpid: 262 (0106) Apid: 2312 (0908) Vpid: 2311 (0907) Pcrpid: 2319 (090f) Tsid: 561 (0231) Onid: 4112 (1010) Sid: 564 (0234) Sref: 1_0_1_234_231_1010_EEEE0000_0_0_0 1:0:1:234:231:1010:EEEE0000:0:0:0: DVB-T

Code Select Expand
Name: ABC NEWS Provider: ABC Namespace: 4008574976 (eeee0000) Video Width: 720 Video Height: 576 Video Wide: True Encrypted: 0 Dolby: False Subservices: False Teletext: 2316 Recording Status: True Pmtpid: 258 (0102) Apid: 2315 (090b) Vpid: 2314 (090a) Pcrpid: 2309 (0905) Tsid: 561 (0231) Onid: 4112 (1010) Sid: 560 (0230) Sref: 1_0_1_230_231_1010_EEEE0000_0_0_0 1:0:1:230:231:1010:EEEE0000:0:0:0: DVB-T
As of Friday, ABC News is the only ABC channel that has any meaningful EPG data.

If I click to look at the EPG for Saturday, then ABC News completely disappears for the whole day. It's back on Sunday.

Cheers
Barry...

These ones do match up to what we have, so nothing has changed there which is good.

Daniel Hall at IceTV · October 25, 2024, 09:21:53 PM

Quote from: prl on October 25, 2024, 07:53:49 PMI'm missing all EPG data for ABC Canberra except ABC News, but I'm not seeing the "channel map" error in the IceTV log.

The only EPG errors I'm seeing are invalid program lengths for the Kelly Carson Show and House Hunters International, which I don't think are ABC shows.

Is there anything else you can see on the machine, looking at the feed the guide data is there and other recorders are looking fine using the same API.

Brainz · October 25, 2024, 09:26:01 PM

Data from OWIF for my missing channels is as follows:

Name: ABCTV HD    Provider: ABC    Namespace: 4008574976 (eeee0000)
Tsid: 577 (0241)    Onid: 4112 (1010)    Sid: 581 (0245)

Name: ABC Kids/ABC Family    Provider: ABC    Namespace: 4008574976 (eeee0000)
Tsid: 577 (0241)    Onid: 4112 (1010)    Sid: 578 (0242)

Name: ABC Entertains    Provider: ABC    Namespace: 4008574976 (eeee0000)
Tsid: 577 (0241)    Onid: 4112 (1010)    Sid: 580 (0244)

Name: ABC NEWS    Provider: ABC    Namespace: 4008574976 (eeee0000)
Tsid: 577 (0241)    Onid: 4112 (1010)    Sid: 576 (0240)

Cheers

Daniel Hall at IceTV · October 25, 2024, 10:01:55 PM

Quote from: Brainz on October 25, 2024, 09:26:01 PMData from OWIF for my missing channels is as follows:

Name: ABCTV HD    Provider: ABC    Namespace: 4008574976 (eeee0000)
Tsid: 577 (0241)    Onid: 4112 (1010)    Sid: 581 (0245)

Name: ABC Kids/ABC Family    Provider: ABC    Namespace: 4008574976 (eeee0000)
Tsid: 577 (0241)    Onid: 4112 (1010)    Sid: 578 (0242)

Name: ABC Entertains    Provider: ABC    Namespace: 4008574976 (eeee0000)
Tsid: 577 (0241)    Onid: 4112 (1010)    Sid: 580 (0244)

Name: ABC NEWS    Provider: ABC    Namespace: 4008574976 (eeee0000)
Tsid: 577 (0241)    Onid: 4112 (1010)    Sid: 576 (0240)

Cheers

Thanks for that, and this confirms that nothing has changed in the broadcast details, but it is looking more and more specific to the Beyonwiz T/U/V series devices.