Messages

It seems that the configuration was corrupted and the fix was to do a soft reset.
To perform a 'soft reset':
 
1. Go into "Settings" from the home screen, this is the cog at the top of the screen.
2. Go down and select "LibreELEC"
3. On the "System" tab on the left hand side, look for the option on the right hand side of "Reset System Settings to defaults" (at the bottom of the screen it will say in green SOFT RESET)
4. When prompted if you are sure, select "Yes".

You'll need the installation and setup guide to finish the configuration :(

Thanks Daniel. I have raised a support request and attached the logfiles as requested.

Forgot to mention that the time list is also blank.

Hi,
My EPG is currently blank and restarting the IceBox has not fixed it. This happened several weeks ago and at that time a restart fixed it, but not this time. We had been away for a week and got a notification whilst away about the IceBox being offline for several days. Not sure how this could be since a) we have a wired connection to the internet router, b) the IceBox is never turned off and c) we have both a home battery plus a UPS for the IceBox and the internet equipment so the likelihood of an outage is not quite non existent but is pretty close. The IceBox was not off or crashed when we got home.
I have checked that the IceBox is on the network (it is) so I can see no reason why it would not be downloading the EPG. In this article -  https://forum.icetv.com.au/getting-help/forced-epg-refresh/ - DeltaMikeCharlie suggested connecting to the IceBox via SSH and modifying the Kodi settings file to fix the issue. I'd be happy to give this a go but after enabling SSH and setting a password I get a permission denied error when trying to connect. I assume that I need to connect as a specific user but have no idea what user that might be.
Any assistance would be greatly appreciated.
Simon

I ran a check against the SSD and it came up fine, not sure how that can be. Anyway I suspect that the issue occurred when I was connecting a new smart TV as I was definitely fiddling around behind the IceBox. I wonder if I may have accidentally jiggled the power connection during the process. It seems unlikely but I can't put it down to anything else.

Thanks for taking the time to reply.
I ended up raising a support request direct with IceTV and Daniel Hall has helped me sort this out. Turns out that the SYSTEM file had gotten corrupted somehow, being about 100MB smaller than it should have been. In the end I was able to download the current IceBox image and extract the SYSTEM file from it and copy it onto the drive from the IceBox. Sadly not quite as easy as it sounds, although not difficult if you are familiar enough with the Linux command prompt, which I am not, and are comfortable with pulling your IceBox apart and have the bits necessary to connect it's SSD to a Linux PC or laptop.
Anyway I managed the job, reassembled the IceBox and plugged it in and it just worked (thankfully).
Simon

A couple of days ago we finally upgraded to a smart TV but upon connecting the IceBox to the new TV it displayed the above message. I can't see how the two events are related but the IceBox is now unusable. I have had the SSD out and have verified that all of my recordings are still there so the issue seems to be confined to the OS only.
The full error message reads -

Error in mount_sysroot: mount_common: Could not mount /flash/SYSTEM
Starting debugging shell for boot step: mount_sysroot... type exit to quit

I plugged in a keyboard and typed exit which led to a whole lot of no file or directory messages. I've attached a photo of the messages. If anyone has any clues as to where to now I would very much appreciate hearing them.

Simon

Thanks for the swift feedback. Glad to know that this issue is not unique to me. Disabling the screensaver sounds like a sensible and simple option.
Cheers,
Simon

It is normal for the display to be dulled if the IceBox is not displaying live TV or is not playing a recording, and it has been idle (ie the remote has not been touched) for a fairly short period of time. Normally pressing a button on the remote wakes the display back up to full brightness. However I have had several instances of late where the display does not recover and in fact I have been able to change channels or play a recording and still not have it wake back up. Most annoyingly this happened mid program this evening when the recorded program that I was watching was paused for a few minutes. The only way I have found to get the thing working properly again is to restart the IceBox which, if you have a recording underway is a pain.
Has anyone else seen this problem or have a cure? This has only been a problem since the most recent update was installed.

Thanks Daniel and IanL-S,
I'll email support as soon as my email is working again. I'm one of the unfortunates who is having their Internode email migrated to another company and email has only been working intermittently now for about the last fortnight, and today is an off day!!

I have a regular timed recording set up on my IceBox which worked fine for a while but now I most often get the error "[sector number] EXT4-fs (sda2): failed to convert unwritten extents to written extents - possible data loss!". At this point the unit stops working until it is restarted, ie press the button on the front of the unit. If it was supposed to be in the middle of a recording when I pick this up it will carry on recording as soon as the unit starts up. The other recordings all seem to be fine.
If anyone has any idea how to fix this I would be very pleased to hear it because at the moment I feel as though I have wasted my money, having bought this unit to replace and ageing and equally unreliable Beyonwiz DP-P2.

Great, thanks. That's done the job and found all of the channels now.

Thanks for the quick reply. What else will need to be set up again after a soft reset?

Hi,
I've just set up a new Icebox but had some trouble with the antenna splitter and after the initial channel scan only ended up with channel 10 and it's subchannels. Having resolved the splitter issues how do I now initiate another channel scan? So far as I can see there does not seem to be an option for this in Kodi.
Thanks.