Messages

You could try this, helped me out until purchase of "2" remote.
Quote from: Hati on August 04, 2023, 06:47:40 AM
Bit of an update.

"The new remote (WeChip W1) arrived. It looks and feels high quality, the tactile feedback is also very nice. I didn't have my hopes high, given the origin of this remote, but it is impressive never the less.

Best yet, it works "plug and play" with the IceBox.

Only a few hours of use as yet, but the behaviour experienced with the original remote is all gone.

The only downside is that there is no dedicated pause/play and stop buttons. Instead tap the OK button twice to pause, again to play and while in pause right arrow onto the stop icon at the bottom of the screen.

The airmouse part is good as well, but I only tried that because it defaults to that. Didn't play with the keyboard on the underside yet.

Over all, well worth the 30-odd bucks (if you search around a bit) if your original remote, like mine, goes highwire every so often and becomes unusable.

There are other types of remotes available from WeChip, I just picked this older model to test and don't feel bad about the cost if it turns to be a bust."

I absolutely agree that this is an excellent replacement remote.
I got sick of the "sticky button" issue with the supplied unit, recalled mention of this unit on here so ordered 1 last Saturday. Delivered Monday and been using since.

Yes it was plug and play out of the box.
The downside? while no dedicated pause/play or stop buttons, I prefer the pressing of the OK and using the arrow buttons. The power button also is non functional/not programmed. But again no issue for me, as most of the controlling of IceBox is with directional arrows within contextual screens.
The air mouse function I don't use.
The underside keyboard feels strange at first but once used to it, just feels like a non slip surface. No accidental key presses as the keyboard needs to be activated by a certain key.
The home and menu buttons are in reverse position to the supplied remote, but as with any new remote you quickly learn with use.
I might test if the keyboard is as plug and play as the remote the next time I do a soft reset.
Not about to test without needing to, but if it works for entering Username, password etc it will really prove to be well worth $30 spent.
REPLY

HiMark,

I replied to your ticket on Wednesday, here's the copy:

""""Hi Mark,

You can buy a single (dual) USB tuner from the BYOB section of our store. Note you will also need a splitter as shown in our Setup & User Guide under Help on our website. I'm not certain but you probably will need to also do a soft reset once the second tuner is assembled and the IceBox switched back on. That is found under Settings - System in the menu (make sure you choose Soft Reset not Hard Reset so as to not delete your recordings).

https://www.icetv.com.au/bring-your-own-box/"""

Plus here is the link to a soft reset support article:

https://support.icetv.com.au/hc/en-us/articles/8420395441423-How-do-I-reset-the-network-or-IceBox-or-rescan-channels

I can confirm that a soft reset is needed in order for the icebox to recognise any additional tuners plugged in after initial set up.
A simple re boot will not get the new tuner recognised as such by the system.
In tvheadend it will show under tuners but in a grey font, any active / recognised tuners will be in bold font and be numbered #0 to #3 only after a soft reset.

I'm not going to pretend to be any kind of guru, I am not.
But, try checking the cable connections to any tuners / splitters / antenna ports.
A loose connection at one of those has caused me issues before.
I also suggest after doing so to perform a "soft" reset.
A bit of a hassle but will retain any recordings you have whilst allowing you to  enter all network, IceTv account details again, making sure they are correct.
And following the "set Up" instructions on web site, confirm other initial settings are as they should be.
hope this helps.

Hmmm, how nice to see this forum not filled each day with postings of no interest.
Well said MD. Let's hope the respite is not as brief as we enjoyed during the hurricane power disruption.

Yes. It is usual practise for SBS (and  some others) to have catch up / on-line streaming of shows before they air FTA.
They generally offer 2-3 episodes  ahead of FTA to get you interested, then the rest of series will be  "upon release" or "coming up", "available" on such and such date.
And some networks offer the first few episodes free then require you to purchase the rest with either a subscription. EG; ten network trying to get Paramount Plus subs.
My guess is that they are trying to get people accustomed to the catch up / streaming series. Whereas the viewer can't escape / skip the ads. Which are basically their revenue.
Don't be surprised when the networks will only be serving "prime" content to their streaming / catch up services, and shortly after, only available on those with a subscription.
FTA will be a thing of the past.

Just a couple of obsevations.
I lost NBN connection on Sunday just gone, no explanation why or for what reason, but all back up and running.
Obviously IceBox could not update schedules but no issue there.
Observation 1:
Scheduled recordings were completed as expected. But the Ad Skip was not implemented, so obviously that is not a built in feature of the internal software.
On viewing the "recordings" folder over local network each recording only had 1  file (mkv), not the usual 8 files after a recording and Ad Skip has completed.
Observation 2:
After watching recordings that were done whilst nbn down, when deleted there were no residual folders/files left as is usually the case. 

All good advice given.
You have said that your TV had a software update recently, and that was when the issue started.
Depending on the brand of the TV that could be the problem.
I have Samsung TV and it likes to hijack things at times, set preferences to what it believes to be best, particularly devices connected to HDMI ports.
Most brands of TV should have a similar interface, but with the Samsung I go into the "Sources" menu and edit each connection there. Icon, type of device etc and if none are preset I choose "other".
For my IceBox I have it set as a PC input, which essentially it is.
If I unplug all HDMI devices , turn the TV off then on again and replug devices the Samsung goes into it's routine of "helping" me set them up, including configuring the TV remote as universal to operate all. I don't like that, so I configure manually.
If your TV has a dedicated labelled HDMI port for PC try using that.
It all sounds to me like it was the TV software update that has changed some settings, be patient and work your way through them.

And as mentioned by MD and Delta Mike Charlie, try the Icebox on a different monitor, that will help you narrow down the issue.

I very much doubt it would be a full SSD.
First off I would check the Icebox settings, should be as in set up guide:
 > System > Display (bottom "Cog" on Advanced/Expert)
- Resolution 1920 x 1080.
- Refresh Rate 50.00
If they change after setting them it could be a HDMI fault.
Either the cable not a high enough standard, the HDMI port on the TV not supporting the standard or the TV itself not playing friendly.
Try these steps, and these are just off the top of my head and things that have worked for me in the past ,.
Restart the Icebox after each and check the resolution and refresh.
*Set the resolution and refresh rate as stated. Do a restart.
Try a different HDMI cable*
Try a different HDMI port on TV*
Is CEC enabled on the TV?  Try turning it off.  Different TV brands have their own interpretation on CEC and how it is implemented, quite often the "handshake" between the TV and connected devices can be broken for any of a number of reasons. TV software updates can disrupt this handshake.
Try a power cycle / reboot o TV as well.
All devices these days can benefit from a regular restart/ reboot, cleans up the system.
Another thing, under the "Initial Setup" guidelines for the Ice box is a section "TV Settings" regarding many different  options  with many different names TV makers choose to use. If any of these have been changed since initial set up of IceBox, then that may be the cause.
Good luck.

Hi Lisa, Things are looking good now, will keep an eye on it and inform if things go awry.
Cheers.

There have been a lot of repeat flags for Tipping Point Australia at 5pm on 9HD Perth over the past couple of weeks, and more in the upcoming week, when they are not repeats but first run.
Whether this has to do with IceTV's EPG recent bug/issue or network 9 playing their usual games...?
I can usually catch it and manually schedule a recording by monitoring the episode number. Still a pain.
During the week at 5pm the only repeat airing is usually on Fridays, in Perth anyway, all others new.

Just an observation.
I have the Remote 2. was working seamlessly, no issues.
I attached an external HDD to the IceBox to use as a server of an extensive video library.. No problems.
The external drive also acts as a USB hub with 2 USB 3 ports available.
I attached another external drive to 1 of the ports and all worked as expected. I could use both drives content to "stream" to wanted devices.
So... out of curiosity I attached another drive to the second USB port on the first external drive/hub.
All content was available and able to be accessed by wanted devices,...but here is the crux.
The Remote 2 immediately started having the same issues as the original remote.
Delays, jumping , flickering, no response.etc. And yes brand new batteries installed.
I disconnected the 2nd drive from the hub and remote is back to working as before. 
First HDD/hub was external powered, as was second. Third a portable.
My only conclusion (based on my very limited knowledge of these things) is that the USB ports on the side of IceBox work on the same BUS and the WiFi dongle for the remote was conflicted/confused/ not getting the correct power??Hmmm.

I know it has been discussed before, but I can"t find the thread. Was some where in the earlier posts about cloning the drive without losing recordings?
I have copied the mkv files from Icebox to another drive on occassion in order to use on another player or edit the recording.
Player/editing software of choice will playback without issue but all program information/meta data is missing.
Where is that metadata located on the recorded file IceBox?

I was also seeing this occur intermittently, before the latest update too.
I was only thinking yesterday to post about it but was not sure on how or where to address it.
Happy (in a way) to know that it is not only me experiencing this.
I have noticed that it occurs more frequently now (since last update) if 1 or more recordings are in progress, if that helps with diagnosing.
I have followed the advice to set screen saver to none, but as it was so randomly happening I won't know if that was the fix or not.Only time will tell.
Daniels comment about looking into a different way of "waking", I hope so.

I purchased the remote 2. I had no end of hassles with the original, found a great replacement and was happily using until "2" came along.
With my curiosity and FOMO I ordered it.
Quick delivery and works as described. Much improved over "1".
My only niggle would be the dedicated "Home" button.
For example; If I go into "timers" and press "Home" , I am taken to the Home Screen , as would be expected.
But if I go into any timer there to edit it  and then press "home" I get an audible beep suggesting that action is not allowed, so need to use the "back" button to return to that parent folder.
Same with entering "Recordings".
I can"t really see the need for a home Botton unless it takes you "Home" from any menu that you may be in.
My preference would be that  both the "Return" and "Home" buttons on the bottom rocker were one and the same,
continuous and performed the same action, "Return".
And before I get any advice on re-mapping keys via kodi whatever,.. that is well out of my ability nor desire to do so.
I would end up with a remote opening the neighbours doors, starting their cars and turning devices on and off unwittingly.
 Just an input as to how I have found it to work.

I will sometimes see this, on the iOS app.
It will only ever occur with schedules set for the ABC network.
ABC routinely change program start and end times by only a minute or so, and I put it down to that.
The original schedule that was sent to your device will show as a solid red.It was successfully sent.
The red doughnut second entry represents the change in start/end time that ABC implemented.
It will not affect your recordings as the change is usually only a matter of a minute on either end, and if you have the padding set as recommended you won't miss any of it.( I personally adjust padding for each timer to suit network and time of day etc).
Annoying,  I know. It took me some time to work it out.
If you want the second entry to disappear, I found that by removing the schedule with the solid red will force the second doughnut schedule to be sent and show solid after it has done so, resolving schedule change.
But don't be surprised if you see the same thing happening again, as I said ABC change the times quite often and IceTV pick up these changes,  which shows a new show even though they are the same.
It might only be with IOS and Safari,I don't know. I use both myself also.
I hope that makes sense and answers your question on that.