Can't login to IceTV - new T4

Started by Pauloz53, November 16, 2016, 04:18:16 PM

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Pauloz53

The new T4 arrived but I can't get it to login.

I had 5 devices so under my account I deleted one - the Windows Media Centre PC in My Recorders. Added the T4. On the PC I uninstalled the WMC software. On the T4 I installed the plugin and entered the login details but immediate fail - too many devices - five is the maximum. Rebooting, reinstalling the plugin have no effect.

Tried leaving a support request over 24 hours ago but it has got no response. I have set up autotimers instead as a stop gap measure. But, if I pay for a service I generally like but now can't use - well to say I am frustrated is an understatement. >:(

Does anyone know what else I need to do to get it to work please?

Pauloz53

Fixed following advice from Beyonwiz forum members. Thanks MrQuade.  ;D

Dave at IceTV

And you lost all of the series recordings you had setup for device 0. If you had have been a little bit patient, as I asked in my reply to your other email, I could have avoided that for you.
cheers

Dave
Customer Service