Most listing are missing in the Wiz

[prl]

How embarrassment!  :-[  That was my post, although that was different, the missing names were later in the week, (wonder why the attachments disappeared?) I vaguely remember that the descriptions were missing as well
...

Timer descriptions are handled differently from timer names. Timer names are sent from the IceTV server with the request to set the timer. Timer descriptions are added to the timer by looking up the timer's show id in the EPG and adding the EPG description to the timer. If the timer's show id isn't in the EPG, the description will be empty. That can happen for timers whose start times are after the end of the EPG data, either because they're sent more than 7 days ahead or because there's a problem with the EPG data.

[tb123]

It looks like it is affecting Beyonwiz users in one region (in this case Melbourne).

I'm in Adelaide.

[csutak40]

How embarrassment!  :-[  That was my post, although that was different, the missing names were later in the week, (wonder why the attachments disappeared?) I vaguely remember that the descriptions were missing as well
...

Timer descriptions are handled differently from timer names. Timer names are sent from the IceTV server with the request to set the timer. Timer descriptions are added to the timer by looking up the timer's show id in the EPG and adding the EPG description to the timer. If the timer's show id isn't in the EPG, the description will be empty. That can happen for timers whose start times are after the end of the EPG data, either because they're sent more than 7 days ahead or because there's a problem with the EPG data.

In this case (well, in my case) this wasn't just a few timers, it was most of them.  (see my first screenshot  above) Timers that I set up individually (i.e. the Leonard Cohen show) were the exception, but not always.  A few of the shows set up like a series earlier were still listed.  The problem seemed to go for four days, reducing in numbers each day and came completely good again for the listings after Thursday

[prl]

...
In this case (well, in my case) this wasn't just a few timers, it was most of them. ...

I know. I was just trying to give you an idea of the background to how the timer names get set. If there turns out to be a Beyonwiz-side component to the problem, I'll certainly try to fix it.

[kheaver]

If it helps I'm in Perth

[simoncasey]

Interesting that it is not limited to one region as that is often the case. So it may be a different cause from previous occurrences. It still seems to be an issue at the icetv server as the title should be part of the information passed when the timer is created.

[Dave at IceTV]

The number of T series Beyonwiz PVR owners reporting multiple days of timers with no program names followed by timers that are okay suggests that restarting our system last week had a negative impact for already scheduled timers on T series Beyonwiz PVRs. It looks like all the timers will be back to normal in a few days.

To fix any existing timers that are missing their program name do the Restart GUI twice but wait after the first restart for IceTV to finish downloading.

1. Press and hold the POWER button until the power menu appears then select Restart GUI.
2. Wait 2 minutes. Or wait for IceTV to complete its update:
  - Go to 'MENU > Plugins > IceTV > Show log' and check the bottom of the log to check for "Start update, EPG download OK, Timers updated OK, END update".
3. Press and hold the POWER button until the power menu appears then select Restart GUI again.
 

[prl]

If you've tried Dave's suggestion and that hasn't worked, try:

Do a MY ACCOUNT>My Recorders>Device>Resend all recordings for this device, then do a MENU>IceTV>Fetch EPG and update timers now.

That's fixed the problem for a couple of posters on the Beyonwiz forum.

It would be useful to me (and possibly also to Dave) to know which method, if any, helps.

[bodogbodog]

It looks like it is affecting Beyonwiz users in one region (in this case Melbourne)

No I'm in Sydney and it's happened to some of my T2 recordings - no name just the Channel and Time/Date