Started by Dave at IceTV, October 16, 2015, 11:59:20 AM
Quote from: Cashie on October 16, 2015, 04:12:17 PMQuote from: spinifex on October 16, 2015, 03:28:44 PMJust noticed Dave at Icetv's post count. Hope it isn't an omen, lol. :P Post another post, quickly Dave!! ;D
Quote from: spinifex on October 16, 2015, 03:28:44 PMJust noticed Dave at Icetv's post count. Hope it isn't an omen, lol. :P
Quote from: digmans on October 16, 2015, 05:55:39 PMI'm losing nearly 4 years' subscription (which I paid for more than 120 days ago) -- but I couldn't be happier.
QuoteThe Skippa's auto-skip features will continue to work and are covered by the $7.99 per month subscription.
QuoteWith the existing manufacturing deal in tatters, there will be no more Skippa recorders produced until at least next year if the company can strike a deal with a manufacturer.
Quote from: digmans on October 16, 2015, 05:55:39 PMI'm losing nearly 4 years' subscription (which I paid for more than 120 days ago) -- but I couldn't be happier. My Beyonwiz T3 with IceTV offers the perfect set-and-forget FTA recording experience. I know it's very much a first world problem, but I wasn't looking forward to setting up timers directly on the Beyonwiz. The $7.99/mth will be well worth it. Will we still be getting the "IcePicks" emails?
Quote from: johndevereux on October 16, 2015, 04:11:21 PMThis is great news Dave. Not sure if this is known fault or if it's just my account, Skippa doesn't turn up under device when trying to record in the IceTV app.
Quote from: NiallG on October 16, 2015, 07:39:23 PMOk well good to hear you guys are up and running again (EPG not Skippa).however... I was really unimpressed that there was ZERO notification given to existing subscribers - all I received was the 3rd party Voluntary Administrator email which had news of our subscription $$ being lost quite literally buried 'in the fine print'. There was no information on when the service may be stopped/interrupted - although it stop getting updated on Tuesday. Short of staff/management here being banned from communicating with end users (which I doubt) - there's really no excuse for this behaviour - it just seemed like you guys decided 'stuff everyone, we're going under so why bother doing the right thing and letting people know what's going on'.. (PS: just posting stuff in the forum is not acceptable - you should have emailed at bare minimum).Secondly, given it's basically all the same people/investors running IceTV v2 (whatever it's going to be called) - and essentially the same people who were holding the reigns - I think it's pretty unacceptable that you want to RECHARGE paid up subscribing customers a second time. I think all these users (including myself) should be given complimentary subscriptions for remainder of paid period + then you can start charging us again. If you go back and look at your records you'll see most of us have been subscribers for years (I think possibly 7 years or more for myself) - so it stands to reason that we'd resubscribe again as soon as paid period had expired (although monthly billing seems most sensible given risks to users). While I understand the money has been swallowed in your Skippa fiasco (of which I have nothing to do with or a customer of) - it's about doing the right thing for goodwill and ongoing business - not doing a big short term money grab. Once again sh*t happens, business goes stale, but it's about doing the 'right thing' no matter what. I try to support Aussie business where I can, but there's just a certain line that was crossed here. Anyhow - given the really poor behaviour/handling of what has happened (and the money regrab) - I'm now not sure if I've got the trust to resubscribe. There's plenty of working EIT + MHEG5 scrapers where I can just get the data myself - have all that working again now + was on verge of reconfiguring my setup to use it. So I think it's in IceTV v2's court here, how about doing the right thing. You can start off by actually emailing everyone and telling them what's going on. Then have a good hard look at your recharge everyone business strategy - surely you can do better than that. my 2 cents.Niall
Quote from: NiallG on October 16, 2015, 07:39:23 PMI think all these users (including myself) should be given complimentary subscriptions for remainder of paid period + then you can start charging us again