How long before updates ripple thru database?

Started by dwids, August 23, 2010, 04:05:14 PM

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G'day. Still on a trial with my BW P2.  Going very well so far.. question.

A show (As It Happened.  SBS2. Melb. Tues 24 Aug @ 8:30pm) is clearly flagged as a Documentary in IceTV.

I have a keyword fave Genre:Documentary.  But this show wasn't picked up by it. It seems all other doco's are in My Week, but now I can't be sure  :'(   

The helpdesk thought there had been a change to the Genre for that show and it would take a while to show up.  How long should this take?

BTW a manual (dropdown) search on the main TV guide for Genre:Documentary finds this show, but it does NOT have the green KF icon beside it. The other docos do - except where there are 2 showings and the repeat is skipped.


The support people have been in contact and it seems to be a problem the developers will have to look at. It seems that My Week is not finding some simple Keyword Favourites (eg Genre:Documentary).  Strangely all the ones it misses are on SBS TWO. Could be a coincidence, but they are looking into it...which is good!