7 and 7HD out of sync - from Sunday 4/4/2010

GlenR · April 01, 2010, 12:24:07 PM

The guide listings for 7 and 7HD are out of sync from Sunday 4/4/2010. Programs on 7 are listed as 2 hours after those on 7HD. eg - News is on at 6:00PM on 7HD and 8:00PM on 7. I have downloaded the latest listings to be sure.

Happening on both Vista and Win7 Media Center. I suspect it has something to do with the end of daylight saving early on Sunday morning as this is when the error starts.

bodogbodog · April 01, 2010, 06:39:13 PM

I'm experiencing the same issue on the Win7 version of Interactive
Any update on this one?

Daniel Hall at IceTV · April 01, 2010, 07:16:23 PM

Guides have been updated, and if you update the guide now you should see the updated information.

It also looks like this only affected 7HD in Sydney (along with the 7HD Sydney versions in both Wollongong and Central Coast) and Adelaide, other regions were fine.

bodogbodog · April 01, 2010, 09:16:44 PM

Just did a guide update but the news is showing as starting at 8pm on 7 and 7HD from Sunday evening onwards
Don't think it's all fixed yet...

GlenR · April 01, 2010, 09:30:52 PM

Downloaded the guide and now 7HD and 7 are in sync, but both look to be two hours out? Seven news is listed as on at 8PM each night from Sunday onwards. Other channels seem correct. I think the problem was with 7 not 7HD...

GlenR · April 02, 2010, 10:44:47 AM

Just checkled the guide this morning - Channel 10 seems to be an hour out as of Sunday also...

tonymy01 · April 02, 2010, 12:47:04 PM

It seems that ICE mucked up Ten and Seven on early Sunday when it comes to setting interactive timers at least, but now the guide is fine. This is evidenced by my PVR having 2 timers for each show on adjacent timeslots.

DDH · April 02, 2010, 04:42:10 PM

I just did another guide update and now moving forward to Tuesday the 7pm project on Ch 10 is at 9pm, the Ch 7 and 7HD news is at 8pm. Seems broken from Sunday.

I'm in Adelaide by the way.

dion · April 02, 2010, 04:44:33 PM

Same problems in Perth

DDH · April 02, 2010, 04:53:11 PM

The interactive guide looks OK for the shows I'm checking. Given that I've just forced a download why the difference, is there some post processing somewhere?

tonymy01 · April 02, 2010, 09:40:47 PM

There is definitely post processing of sorts. As the guide ICE sends is in GMT, but when you are looking at it, you are looking at it in some kind of local time. Of course which unit you view the guide with will be the difference between the way it displays the data being done poorly, or well.
e.g. Beyonwiz simply adds the *current* GMT offset to the EIT guide data to display it to you. Thus is out by an hour after the transition until you fix your GMT offset. A better unit would look up tzdata and determine DST date/time transition and apply the correct offset on the fly, rather than the current offset.

Regards

DDH · April 03, 2010, 09:14:28 AM

Hmm, still broken this morning. Time for a support call I think.

DDH · April 03, 2010, 05:16:14 PM

The problem is now fixed. All that is required is a firced update, ie "Now" from the EPG tab in the interactive client.