Subscription required?

[eafywan]

Just checking if a subscription is required to view the EPG on the android app? I have cancelled the subscription as we need to tighten our belts due to loss of income. We are now using the T4 autotimer function. I seem to recall that the guide was free to use for anyone but since cancelling our payment subscription, the guide is no longer updating on the app. I have removed the recorder from the account via the web log in, tried signing out of the app, and uninstalling and re-installing the app again but it won't update.

[MD]

Hi,

I've adjusted your account to be the free app one.  If you login to the app as an existing member it should work properly and you'll get the bi-weekly TV IcePicks emails too.  Hopefully this COVID plague will eventually go away and we can all get back on even keel again.

All the best,

[eafywan]

Thanks, much appreciated. It is certainly wreaking some havoc.