Messages

Unfortunately this one will need to be corrected on Monday as our system is confusing Below Deck and Below Deck Down Under.

Cheers

Tiphanee

Hi Adrian -
This one has been corrected.
Cheers,
Tiphanee

We are still having significant issues, particularly around ep naming (including for tonight) so as MD mentioned yesterday, if you could please record in the time slot, you will still be able to get the show.

Thanks so much for your patience. I'm sure you can imagine how stressful this is for our small team and all are working to try to resolve the problems as soon as possible.

Cheers,

Tiphanee

Thanks everyone for being so patient.

There's still a backlog of work to be done to get the guide back up to date to next Friday. We're currently working through it and hopeful that everything will be back in its right place within the next couple of hours. If there are still issues with some regions we will let you know accordingly.

Cheers,

Tiphanee

Hi Adrian -
Will fix this one on the day of screening as the system is getting a little confused and thinking it is a new show.
Cheers,
Tiphanee

Hi Bazza -

It was definitely updated, the only thing I can think of is our system runs an update every day between 10.30am and 1.30pm and it might have interfered with the correction as it was right in the midst of the update process.

Cheers,

Tiphanee

Hi Bazza -
I'm in the process of correcting as we speak. Have managed to fix Sydney and other states in the same time zone. I'm now trying to fix other regions.
Cheers,
Tiphanee

Sorry Adrian,

This has now been corrected. You should see the change reflected shortly on the guide.

Cheers,

Tiphanee

Thanks Adrian. Have labelled it S1 E10.

Cheers,

Tiphanee

Hi there -

We had a few database issues yesterday but I've checked this morning and all these shows are in the New Series list.

Cheers,

Tiphanee

Hi Adrian,

Many thanks for your message. I've updated the App with the correct image and trailer. Unfortunately it won't change in the Newsletter as it has already gone out.

Have a lovely evening,

Tiphanee

Hi there -

This one has been corrected.

Cheers,

Tiphanee

Sorry Adrian,

This was fixed mid afternoon.

I've had a quick check and all looks good.

Cheers,

Tiphanee

Thanks Adrian!

We are shortstaffed this week and I'm all consumed with the Olympics so these will be actioned early next week.

Cheers

Tiphanee

This one too :)