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Hmm I wonder if you are seeing a similar issue to me Ed?

I have setup a series recording for both Mythbusters and scorpion using my phone to record every episode regardless of time, channel etc Now all episodes have the series record mark on them, however it only seems to be the episodes that are on the same channel as where I setup the recording that show up in my week.. So all the scorpion episodes on one appear but 10 is ignored and all the Mythbusters on 7mate appear but not sbs..

Not sure if it is an issue with the windows phone app or some other combination of circumstances..
I will probably create a new thread later..

I am also curious to know how long it takes to sync between my phone and the skippa.. I would expect max 1-2 minutes but it seems to take a much longer period, which could be an issue for last minute recordings when out..

In my case I used my PC to set the Series Recording and it showed up on both the PC & Skippa (My Series & My Week) but just did Not record  :(

Another issue I found, 2 shows from the My Series that show on the PC (5 shows) don't show on the Skippa (3 shows) - that was from last night & still missing this morning  :-(

First test of a Series Recording tonight and the show is not in "My Recording" folder ie it didn't record

It still shows in "My Series" folder (and "My Week" with a bright red "R" in front of the shows name), but it just didn't record! (my FetchTV shows recordings while in progress and lets you start to watch the show before recording stops, not sure if this is the same for Skippa?)

Not a good start, the show just didn't record, not happy if the Skippa turns out to be unreliable for recording shows, the most basic & important function of a PVR   :(

I can confirm that there are problems with the Remote, as mentioned earlier, some buttons tend to stick when pressed and they are sometimes unresponsive! This afternoon the Skippa just refused to change channels for several minutes, using the number keys or ch up & down button (IR light showed the Unit was given an instruction signal), then spontaneously began working again  :-\

I decided to watch my TV via my FetchTV STB & Remote, and only switch to the Skippa when I want to play a recorded program (first of which will hopefully happen tonight)

Yippee, my Skippa hopped through the door this morning (Gold Coast)

First impressions:
I'm OK with the external power supply after reading the benefits of having them by Mark, makes sense to me :-)

I don't have a problem with the looks or build of the Skippa, it fits nicely in my setup

Setting up the Skippa was straight forward, although it did freeze on the first Channels Scan, I had to power it off and it then went smoothly the second time around

Small learning curve for me, I have never had a IceTV EPG subscription, but I was able to setup several Series Recordings via my PC and a few Movies. I included a few recordings that are not currently running (or just repeats), so I will see what happens when the next new Series of these come back ie set it up to only record New Episodes (one of the main features I was looking for). The current Series & Movies I set to record via my PC showed up on the Skippa, so far all seems to be working OK

I will report back if I strike any problems, so far so good, makes me happy with my purchase at the intro price :-)

I agree with points 4 & 5 of Mantorok's comments

This is not a Skippa or phone app bug or server issue. It is a duplicate account issue.

Hi russell2200,

I have also replied to your IceTV support email. I am replying here so other customers experiencing something similar know why it is happening as it can happen to all IceTV phone apps and all recording devices. 

The problem was that you had 2 IceTV accounts with the same email address. Our system noticed this and alerted me this morning that someone had accessed IceTV with an account using a duplicate email address. I have now deleted your old unused account so there is now only 1 IceTV account with your email address.

All you need to do is reset the IceTV phone app which will force it log in again and download your series and keyword recording status from your active account.

To reset the app:

1. Load the IceTV app.
2. Tap on Settings.
3. Tap on "Reset Application".
4. Tap "Yes" at the "Are you sure" popup.
5. The IceTV app will now re-download it's local data.

OK, I have installed the IceTV apps on our iPhone and Android phone some time ago, but don't have any IceTV subscriptions. When I receive my Skippa will these existing IceTV Apps cause a similar problem? Do I need to do anything with these Apps when I install my Skippa?

That's very disappointing! With all the delays we have experienced you would think that they had such basic function working properly  :(

Yes, It's Happening at Last, also received this email from IceTV:

"Your delivery is ready to be shipped from IceTV......Once your delivery is on its way, you'll receive another email to keep you in the loop. You can also find out where your delivery is by clicking the link below."

Wow, I might even have it before the end of the week  ;D

Monday is drawing to a close and No delivery email  :(

If the flying kangaroo did drop off the Skippas in Sydney on Friday, they obviously have not made it to their Warehouse (read Garage in the Suburbs) yet, and so Mum has not had the chance to take some to the local Post Office on her bicycle  :'(

They were supposed to have landed in Sydney on Friday, anyone have a delivery email yet?

If the calculation someone posted earlier is correct, my order should be around no 14 (nice and early) but I didn't get one of the very early released Units and have yet to get the much anticipated Email  :(

If your invoice number is 201070 and you are 275th in the queue then, assuming all orders are for Skippas, the 1st person in the queue would have invoice number 200796.

So if you want to work out where you are roughly in the queue just subtract 200795 from your invoice number. Obviously this would be more accurate for those that ordered early as more non-Skippa orders would have been placed in between.

That would put me in the first 50 orders. I have yet to receive any email saying my Skippa has shipped though.  :(
[/quote]

Well if correct, I would be no 14, surely in the first batch?

But alas, I have not heard anything either  :'(

I think "EdQld" is simply quoting a post from Leon

Correct  ;)

Yes they have arrived - and your order is being processed, so you should get a tracking number soon, as it will be sent within a few days.

Best Regards,

Leon
IceTV Support Team

Great News   ;D

No word yet if the Skippa landed in Australia over the weekend as per previous email, don't tell me, the Plane had to return to China due to engine problems  :o

Thanks Ian, fingers crossed for Mon-Tues then   8)

Just got response from Dave at IceTV about when shipping would start:

... were going to arrive by plane on the 10th..
Dave
IceTV Support Team[/font][/color]

So another (somewhat shorter delay) in delivery.

Ian

Question - "were going to arrive" But did they? Are they finally in Australia at least?