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Hi everyone,

I have been OS for some time and had a series of programs set to record on my PVR -- a Topfield.  Now I discover that nothing has recorded since March 17 >:(. 

From my own investigations, I have learned that massive changes occurred with regular transmissions at that time.  Programs are set to record in My Week -- a couple most days.  Consequently, I have lost a heap of recordings and guess there is nothing I can do about it -- it's gone.

Incidentally, the TV didn't work either, but I reset all the channels and it's sweet now.  However, How can I get IceTV recordings back on track please? 

Cheers,

Rick

Hi Dave and Peter,

Thanks very much for your input to this issue.  All is now fixed after going back to my consultant and asking him to read all the above posts. Your input was most appreciated  ;D

. . . . OK, but IceTV is greyed out.  So how do I change it to DHCP?

. . . . The important thing is that you're using IP addresses in the correct way on your local net (e.g. not having two devices with the same IP address, having the IP addresses' network address correct for your local network and so on). Once you have that, and your router connects properly to the wider internet (which it appears to do), the Topfield should be able to connect to the IceTV servers.

The IceTV entry on your Topfield may be greyed out because the Topfield can't make a working IP connection, but I'm not sure, I don't have a Topfield.

The answer to the "greyed out" question was to go through Menu > Installation > Network Setting, etc.  Now to sort out the router as you suggested above.  All is done.   Now to see if programs record correctly tonight.

Cheers,

Rick

Some supported devices don't have certain characters on their onscreen keyboards.

For example:
A Humax cannot type # % & < >
A Topfield cannot type ` # $ ^ [ ] \ ; " < >
A Beyonwiz cannot type * | \ : " < > / ?

That's a shame as I have said.  It means I have to change my "common" password just for the Topfield PVR -- either that or have one exception to the rule.  Exceptions to the rule mean I have to remember it.  I'm an older fart and that could be problematic. 

And as I said in a previous post, some websites insist I use one or more of the special characters.  That means Topfield is the odd one out  :(.

Rick

Thanks Dave.  Most appreciated. 

OK.  I'll change it to DHCP when I can get an internet connection.

Later won't solve your current problem. If you change it to DHCP now you will probably find that the Topfield's Internet connection is restored.

OK, but IceTV is greyed out.  So how do I change it to DHCP?

It would seem that the internet connection is OK, too.  I can access the internet using other applications as per normal.  But I can't through the Topfield PVR. 

Cheers,

Rick

Hi Grampus,

While on the topic of passwords, though, any chance of getting IceTV to accept characters in them, such as !@#$%^&*. 

Generally a number of these characters are normally seen as "special" characters in any number of operating system structures. Why would you wish to make these useable, there are may other characters that are available for use

Not that I want to spell it all out, but I have a password that I use for all sites like this one.  That password includes one of the characters listed here.  That way, I only have to remember a few passwords, each variant occurring according to the nature of the website.  If I can, I don't want to have exceptions as I'm an older fart and have problems remembering what I'm doing. Every other site I use allows characters; a couple even demand it from a security perspective (along with a mixture of upper and lower case letters, and a mix of alpha/numeric characters).  Why is IceTV the exception?

Cheers,

Rick

Hi Dave,

Thanks for that.  Your input is most appreciated. 

However, another problem has arisen:

Setting a static address is helpful for accessing the Topfield from a computer, but . . . . then the Topfield will still have local network access but no Internet access.

OK.  I'll change it to DHCP when I can get an internet connection.   I dunno what I have done (I thought nothing), but now IceTV under Settings is greyed out as are about half the items under entertainment.  That would indicate no internet connection.  However:

•   Apple TV still works
•   The internet connection on my computers still work
•   I have switched off everything at the power point, left it all off for ten minutes, and restarted it all.  I didn't switch on the TV or Topfield, though, until I knew the router, etc  had rebooted. 

. . . .  then set your router to reserve an address for the Topfield. . . . 

That's OK, but how do I do that?

Shoutcast is an Internet Radio portal on the Topfield - in the Entertainment menu.

Found, but greyed out along with half the items on this page.

Cheers,

Rick

G'day Dave,

Thanks for your prompt reply.  It is most appreciated.  To answer your comments/questions:

Since you are getting server errors instead of a clear network connection error you will probably find that the Topfield has "Connection Type" set to Manual, so it thinks it is connected to your network, but it cannot access the Internet beyond your router. To ensure that the connection to the router is actually working, try setting "Connection Type" set to DHCP, and if needed reboot the router (wait for the router to fully finish turning on before turning the Topfield on).

It's not set to Manual – it's set to Static.  A technician suggested that I change to that a couple of weeks ago to stop the IP address changing regularly (he talked me through it).  Occasionally, I copy stuff to a computer in another room.  It's hard-wired.   I can swap to DHCP, but assume I will have to re-enter all the addresses listed on the page and will have the problem of changing IP addresses.  Is there any way around that?

If you don't have the latest firmware you may still get the "Cannot connect to the server" error when trying to access the weather even when the Topfield has Internet access. To test Internet access, try Shoutcast instead.

I only purchased the Topfield recently, having ditched a 2TB BeyonWiz – it was causing major problems and now was out of warranty.  Not a happy bunnykins.   I hope I have not jumped out of the frying pan and into the fire!  Anyway, I assume that means I have the latest firmware.  But what is "Shoutcast"?

The "You've never fetched the EPG" normally means that your recorder has not fetched the EPG in the last week. Looking at what I suspect is your account I can see that the Topfield has not connected to IceTV since the 23rd May (2 weeks ago).

Yes, that date sounds right.

Cheers,

Rick

Hi,

My Topfield 2460 is no longer downloading EPG data -- it was doing so previously.  Under IceTV > My Account > TV Guide I get the message "You've never fetched the EPG".  I have checked "My Shows" and "My Week" and everything seems OK there.  Also, I've been into Menu > Settings > IceTV and set it to "Reset EPG Data", but to no avail.  What has happened, please and how do I fix it?  Thanks.

Cheers,

Rick

Edit:  Also I note that if I go into Menu > Entertainment > Weather, I get the error message "Cannot connect to the server".

Thanks very much for your input, guys, but I have solved it.  I had changed passwords across the board, including IceTV, but forgetting BW  :-[.  Once I made the two passwords the same, all these last problems went away.  Maybe, this was part of the problem from the start in addition to the hassles of moving, simulcasts, etc?

While on the topic of passwords, though, any chance of getting IceTV to accept characters in them, such as !@#$%^&*. 

Cheers,

Rick. 

G'day guys,

Further to my post above

Despite everything looking OK at Ice TV (please see the attachment), the show is not being recorded -- it's 9:15 and the timer list is still empty :(.  Help please. 

I have been away a fair bit over the last few months, so I have not really had a chance to test it out properly.  However, I did have my BW in for repairs back in May or June.  Could this be the same problem?  Sorry, but I'm an older fart and really don't remember the details.

I'll leave BW switched on for the time being.  From your comments above on SBS One, I assume you can access it. 

Cheers,

Rick

Hi guys,

Thanks for your attention.  It is most appreciated. 

Strangely, 2 SBS One shows have failed to be scheduled (with no reason returned from the Beyonwiz). All other shows are still queued, waiting to be downloaded by your Beyonwiz (which appears to have been turned off since 9:30pm last night).

Yes, it was off until 5:45 tonight -- but it's on now.  I note that all still looks good in IceTV.  I'm not sure what you mean by your comments on SBS One. 

Check if there are any old timers in the timer list:
- While in the Guide or viewing a TV channel,
- Press Pop-Up.
- Press ok on Timer List.
- Use the green button to delete any 'old' timers at the top of the list.
- Exit the Timer List.

Note: Do NOT delete any timers for tonight onward. Only delete OLD timers with dates in the past, or start times from earlier today.

OK, I did that and went into Pop-Up -- an hour and a half after I had switched BW on.  The field is blank -- nothing is there. 

Now, I'm waiting for 8:30 to see if Hunted is copied. 

Cheers,

Rick

Hi Dave,

Further to my email above I should point out a couple of things that might help your analysis:

1.  After I had cleared the timers and deleted everything off IceTV, I re-entered everything into IceTV.

2.  Initially it all looked good, hence my post a couple above saying it was all OK.  By that, I mean the symbols before the entries on My Shows and My Week were correct.  I thought we'd won!  The attachment above still has one show with the correct symbols before it, but that has now changed to a yellow triangle with an exclamation mark inside.  So, it all looks good for a time after the entries had been made.

3.  Tonight, I thought I'd delete New Tricks from IceTV and re-enter it.  This was about 15 minutes before the show was due to start.  My rationale was that if the symbols were still correct in both My Shows and My Week (i.e. 15 minutes after I had entered it), it might start recording at 8:30.  This relied on the thought that it'd stay correct for more than 15 minutes -- time enough for the recording to start.  I didn't see this, but my wife informs me that we got the usual message to state that the recording had, in fact, started.  However, I looked at the PVR at 8:35 and it hadn't started at all.  What's more, I went straight into IceTV  and noted that the symbol for New Tricks had changed in My Week to the exclamation mark. 

4.  I remind you that all the symbols before the programs in My Shows always were and still are correct.  They are incorrect in My Week.

5.  Over the last few weeks, only some programs had screwed up, others recorded as they should (ignoring the issue of what to do if the same program is on two channels).  So, things seem to have gotten worse in the last few days.

Cheers,

Rick

Sorry, but I thought it was all OK.  However, it's not.  I went into IceTV this morning just to check and there were exclamation marks everywhere.  So, I deleted all timers in BW and IceTV, good and bad, and reset them in IceTV.  I then went back into IceTV and the attached is what is there.  I have searched on "remove timers" in IceTV Forum and found nothing.  Help please.  I have a BW DP-P2. 

Cheers,

Rick

Thanks Dave.  All seems fine now ;D. 

Cheers,

Rick

Thanks very much Dave.  Most appreciated.  The problem arose because I moved from Picton to Bowral.  Associated with the move, I upgraded my whole stereo/TV system and, incorrectly, assumed that the installers made all necessary changes to my BW. 

I have done all as you suggested, but cannot find three stations on the IceTV website:

• Gold (84)
• 4ME (64)
• One Wollongong (50)

The stations do exist on my TV.  Any suggestions?

Cheers,

Rick