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[Preliminary Refund]

Just an FYI for everyone who purchased via CCard and did not receive their SKIPPA at all (I went for the whole SKIPPA shebang & Lifetime doodads)

Today I received a "Preliminary Refund" from CBA - MCard.

With a note as follows:

"Thank you for letting us know you would like to dispute a transaction on your credit card... we have refunded the amount back to your account before conducting our investigation"
"Our next step is to contact the merchant that processed the transaction. If they can show that it
was properly authorised we will need to deduct the refund back from your account"

I sent them a letter explaining all the ins and outs and associated doco so it should be ok

So hopefully their "investigation" will sort things out and I wont read to much into the "properly authorized" comment which I presume is just part of their Form Letter for these sorts of things

Fingers crossed :)

So anyway - paid with CCard so have lodged a dispute based on non receipt of goods, which is about as much as you can do.....

Thank PRL.  Double Bugger

Ps. I can see full test now from Windows (iPad only showed 1st page of letter)

Bugger.

Ordered/paid 2 weeks ago for the whole shabang SKIPPA plus lifetime IceTV. $600 smackers.

If someone could clarify. SKIPPA is in admin only? Or is it SKIPPA and IceTV?

Also, could someone repost in a more legible form the contact details for the administrator?

I got the email, but my version does not have the 2nd part as captured in previous post

Ta

James (not skipping)