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I have an issue that my interactive 'recordings' are not recording at all.

   I have regularly pinged the www.icetv.com.au (which always seems to fail) ~ however directly after, I ping www.iinet.com.au and always get success (I use iinet because the letters are the same for both). Nothing I record via the interactive web or IceTV widget appears to get through.

   All of my recordings seem to be 'queued' (on the Interactive page and/or widget) as per the attached picture but whether they are supposed to look like that until they are transmitted to my Toppy I don't know. The only thing I do know is that no recordings are getting through, I can seemingly ping anything except IceTV (apparently). I am not sure how long 'before' the event are the directions supposed to be 'transmitted' ~ (not that I can assume that will make any difference ~ my Toppy is never off ~ especially more since I am trying to get this recording saga fixed). I have rebooted the Toppy many times before trying the ping test and the test recording ~ all of which were for a couple of hours later than the current time of setting.

   Nowhere in the Toppy menu or my router can I see anything that would prevent the presentation of commands to my Toppy. Are there any 'port' type commands that may be preventing this occurring ~ though it used to work once before that is why I have renewed the subscription.

   The IceTV guide is updating as it should do.
       
        I have been in contact with IceTV Support Staff but they cannot seem to provide an answer so I am hoping someone on this forum may have seen this issue before and know of a fix.

        My Topfield is up to date as far as firmware etc:
System ID: 32050
Loader Version: L0.48
Device version: v1.0.01
Application Version: v1.11.33
Last Update: Mar 17, 2009

Any help muchly appreciated.

Abes

I have now being trying, unsuccessfully, for a long time to get IceTV working. It was working a little while ago on this Toppy7100 and then all of a sudden it stopped. I thought it may have been the firmware issue so downloaded the new firmware. Currently all I get when accessing the TV Guide on my Toppy7100 is "IceTV Servers are busy ~ try again in 2 minutes". I have trolled through this forum and tried some of the other fixes but to no avail.

I have:

reset Toppy to factory defaults
Applied the latest firmware 20090317
reset to factory defaults
set up time etc
searched and received all TV stations (Perth, WA)
set up networks (wired and wireless) with Static IP addresses via my own network ~ pinged other machines on the network successfully
setup FTP
changed EPG from Air to IceTV, set up Account name and password (NOTE I do not get the option to change devices or Channel mapping as mentioned in other posts). When setting up the IceTV wireless network the menu searches and reports the network OK with the correct IP address.

After having done this I go to the TV Guide and voila ~ nothing. Switch EPG back to Air and all OK. Switch to IceTV and get the 'busy' message. I have pinged the Toppy7100 successfully from other machines on my network. I have set up my IceTV interactive account on the laptop, fetched the token and tried to set a recording which also failed to communicate with the Toppy.

I now have no idea what else to do and would appreciate any assistance possible.

Abes