Messages

Hi Daniel,
Yep, I can confirm it works now for me.
Thanks
Peter

Running Plex 1.23.4.4805 on QNAP NAS
And yes, I missed overnight recordings too - recorded OK at 10:30pm but not at 3am

Overnight, my Plex DVR Schedule has become empty.
If I try to refresh the guide data, it initialises for a few seconds and then reports "100% Downloaded 0 airings"
I have tried updating my Plex server to the latest version and my NAS software to the latest firmware (though each of these was only one minor update behind).
Still get the same result.
I have NOT tried deleting and recreating my DVR Setup, and really don't want to if I don't have to, since I have over 300 shows and movies in my recording list (most of these not currently airing of course) which will presumably be lost if I delete the DVR.
Please advise.
Peter

Plex sent me an email recently advising (only found in last night) advising that "in order to ensure your DVR continues to function after the end of next week (January 15) you'll need to delete your current DVR configuration, create a new one, and reschedule your recordings."  The full text of that email is copied below. 
I'm hoping that this doesn't apply to IceTV users in Australia since we're not using the Plex EPG in the first place?  Can someone confirm?
That would be a LOT of work if I had to do this, as I have lots of shows with "no upcoming airings" all ready for when the show (or movie) next screens, so I want to avoid doing this if at all possible.
Thanks,
Peter

Email from plex:
Action Required: DVR Guide Change
As mentioned in the email we sent you last month, we're making some necessary changes to the way your Plex DVR fetches program guide data. As a result, in order to ensure your DVR continues to function after the end of next week (January 15) you'll need to delete your current DVR configuration, create a new one, and reschedule your recordings.

We know this is a massive inconvenience, but hear us out. Many users all over the world have consistently been reporting issues with the data from our previous program guide provider, leading to frustrating missed or incorrect recordings, or other less-than-ideal experiences like gaps in the program guide. We worked hard to address these, but at the end of the day we concluded that switching to a different provider, Gracenote, was the best long-term solution. As a result, you should have a much more reliable and consistent experience, both in finding what's on and recording your preferred programs, as well as correct sequencing of series.

Unfortunately, it wasn't technically possible to migrate your lineup settings and recording schedule to use the new source of guide data. As a result, you'll need to start over with a new DVR configuration. Again, we apologize for the extra work on your end, but we are confident that it will make for a much richer, dependable and easier TV experience for all.

For more info and instructions on how to get up and running, check out our forum post.

Thanks for being a part of the Plex community. Happy watching,
Your friends at Plex

Just as an update on this one, we have changed the new series of 'McGyver' to 'McGyver (2016)' and we will look at doing this for new series that come up as well.

Thanks Daniel.  Looks good on Plex too.  Much appreciated.

It would be nice to have the series and episode numbers visible in both the Beyonwiz and TV Scheduler application,
Indeed, it might be worthwhile IceTV following the practice of using the titles from the TheTVDB for all TV shows. ... For MacGyver, they do distinguish the two series as MacGyver and MacGyver (2016).

I can't comment on TV Scheduler or Beyonwiz as I've never used those.

I agree that it would be good wherever possible for IceTV to use the names from The TVDB, especially where there are potentially 2 shows with the same name.  I've had a few instances of this where shows come from different years or different countries, with the same title, and also some where there are punctuation characters in the name.  For example, Plex can't recognise "Trial and Error" and "Trial & Error" as the same thing.

What system are you using, and how does it appear to you then? 
Looking at the web guide, there is no apparent difference I can see in the titling, in either the Sydney or GC guides.
If I download a copy of the XMLTV file, I can see that there IS a difference in the <episode-num system="thetvdb.com">
tag for the 2 shows, but unfortunately Plex does not use this, and I have both shows being recorded by the same recording entry in Plex

Sydney 10Bold is currently running episodes of both the original MacGyver and the 2016 reboot, but your website and XMLTV guides show them as all the same show.
Any chance that the 2016 reboot could be renamed to "MacGyver (2016)"?
Thanks

It appears that you have changed this now, and it looks like this has fixed the problem with Plex recording - thanks

This appears to have been fixed same day I reported it - thanks

I noticed an apparent new show on the Sydney Guide Sun 14/6 12:10am "The Blob"
This looks like the movie (remake) rather than a TV show
Peter

I've been trying to work out why Plex keeps recording episodes of Xena: Warrior Princess that are already in my library.  I've done all the Plex things I can think of including deleting and recreating both the show in the library and the recording.
Best I can figure out is that it can't match the show at recording time because it is called "Xena - Warrior Princess" on the guide, vs "Xena : Warrior Princess" in the library.
Is there any chance you could change the naming of the show to use the : (colon) instead of - (hyphen).
Thanks,
Peter
Sydney

Twice in the last week, I have apparently been recording missing episodes of Seinfeld, but the episodes recorded have not matched your guide.  The upcoming episodes also appear to be different than other TV guides.
Sydney Channel 10 Peach using Plex
On 15/5 I recorded an episode labelled S06E03 The Pledge Drive, but what I got was S05E21 The Hamptons
On 19/5 I recorded an episode labelled S06E06 The Gymnast, but what I got was S06E02 The Big Salad
The next upcoming episode tonight (Fri 22/5) your XMLTV and online guides list S06E08 The Mom and Pop Store at 8pm, (and 10Play's own guide agrees with you) but ourguide.com.au lists this as "The Gymnast".  Time will tell if this is correct, but this would match up with the screened episodes being 4 episodes behind your guide, like the examples above, so it appears they know something that you and others don't!?

Thanks Tiphanee

This probably sounds tedious, but your naming of these episodes using "and" instead of "&" creates problems with PlexPVR, as these are actually seen as different shows.  I already have most (but not all) "Trial & Error" episodes in my library, but Plex keeps recording every aired episode of "Trial and Error".
I guess I could create a duplicate/dummy "Trial and Error" show in my library, with all the same episode numbers, and that would probably allow me to specify which episodes need to be recorded, but that seems messy. 

Is there any way that you can change the naming on your program?

Otherwise I guess I'll just have to keep recording duplicates until I get the missing episodes I'm after, and then delete it from my PVR

Thanks,
Peter