icetv are obviously not responsible for the hardware - I think you'll find this is a common problem with the internal power supply in the eyetv unit - because it can't get power, it assumes you've plugged it in wrong, but it is actually a failure with in the unit itself. EyeTV don't seem to think that this is a problem if your warranty has run out. I would tend to agree if the problem was fixable - but it isn't. Might well be a fit for purpose issue, but at the value we're talking about it isn't worth chasing. you're better off just sticking it in the oven.