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Messages - Allan

#1
Humax / Re: Missing program information on HDR3000T
January 05, 2022, 03:19:10 PM
Thanks for the call.
All done as requested
Allan
#2
Humax / Re: Missing program information on HDR3000T
January 01, 2022, 12:03:04 AM
Please send me fix as I have NO program info at all on TV,no programs listed to recoed and android app login fails to work.
Allan
#3
Humax / Re: HUMAX Support
September 17, 2021, 11:41:33 PM
Quote from: MD on September 13, 2021, 07:31:12 PM
Hi Allan,

I replied to your ticket as to how to do a factory reset which may fix the PVR, and the technical reasons for its instability (due to memory issues which a factory reset will clear)
Hi MD

It has got to the point that something is going faulty after 1-2 weeks.
A hard reset is just not practical anymore.

We currently use the PC to watch catchup TV and just using the Humax to watch live TV (I know I could use the TV for that) and it still locks up every 1-2 weeks when you can't change channels etc unles I do a power down reboot.
It's a lemon. We've only hd it 2 1/2 years and concidering we've had problems eversince the the warranty ran out it was a poor purchase. I had tried to contact Humax about 12 months or more ago to no evail then either.

Allan
#4
Humax / HUMAX Support
September 13, 2021, 06:27:56 PM
I have big problems with my Humax and have tried to contact support via there support form.
They say they will respond within 48 hours.
Well that's a joke, this is 2 weeks to the day and not any response from anyone at Humax.

Does anyone have experience with their support?
How do I contact them as they won't respond to their online support forms.
All I received was a confirmation of filing the issue but you can't respond to the email.

Are Humax still in Australia?

#5
Hello MD

Fixed fo now.
#6
Hello MD

Proper factory reset

I am sick of doing resets. Last one 4-6 weeks ago and about 6 months before that.

Can we remove Netflix or stop it as we use the TV or laptop (as a backup) for Netflix.

We only use Humax now for recording and playback of TV or watching live TV.

I'm happy to remove all apps.

--------------------
Okay I have done part 2 of your setup hoping that the change of EPG and the clearing of the programs to record etc may have an effect.  Well, NO
If we go to manually record a show it won't allow saving the record setting.

I will reset the whole bloody thing tomorrow, again.

Can you give me contact details of someone at Humax to remove, dissable or whatever the apps. This was a costly exercise as I will probably have to throw away the Humax as it seems to be a load of s***.  I guess I have no comeback as it is well out of warranty, but it's failing to operate is NOT FIT FOR PURPOSE.
#7
RFDS shows up in phone and TV to record last Wednesday but it didn't happen. There were NO others shows to recoed at that time and NO errors.
Its a new show.
Why didn't it record and will it fail again?
Actually NO shows have recorded since Monday 9/8
I am getting fed up with the system.
After the last occurence of this happening, I reset the Humax and all went well until Wednesday.
I waht a positive result and not someone blaiming the Humax when its your app running on the Humax.
I've only had the Humax for about 2 1/2 years. You can't tell me that that's all I can expect of todays technology.
#8
Keeps on turning grey after a short time. Humax is set to record First runs and Repeats
And We Danced 'Act 1 1962 - 1979' ABC TV Plus/Kids, 10:48pm, Sun, 18 Jul 2021, 61 minutes (on all 3 occurances this week) REPEAT

This issue keeps on happening on other certain programs at various times.

Add to that

Innocent 'Series 2, Episode 1' ABC TV HD, 12:06am, Thu, 22 Jul 2021, 47 minutes REPEAT



#9
To IceTv

Whats happening - this show is now passed and didn't record.

Allan
#10
YES.

I can't find antwhere to vote either.
#11
Hello

The show recorded this afternoon, so hopefully it will keep working.
There seems to be an underlying issue though.

Allan
#12
Hello

My Humax won't set the recording for 2pm to record for Saturday.
There are is nothing else set for recording on Saturday only 3 sets of Supercars (but the 2pm wont set)
Sunday all 3 have set okay.

If I program 2pm saturday seperately, it immediately sets as greyed out.

Cheers
Allan
#13
This has started to happen again.
I have powered down the Humax and powered up again but haven't retested with a recording yet. Will do this afternoon.
#14
Quote from: Daniel Hall at IceTV on May 13, 2021, 11:09:37 AM
Hi Allan,

It does look like this is a hardware issue with the Humax.

For each of the recordings for that night our server got the correct 'running' and 'completed' messages from the Humax like it normally does but they arrived in the same second. This indicates that the Humax tried to start the recording but was either not able to tune into the channel, or could not write to the hard drive.

The first would also be to check to ensure that the hard drive isn't full, then try another recording on another channel to see if that works. Then as Ian has suggested you should try and playback other recordings to ensure that the hard drive is still available correctly.

Hello Daniel

I can play recorded programs okay.
The last recording was 4 corners & F1 on Monday evening.
Everything after that has failed.
I tried to record what I was watching just then and it failed to start. When I pressed record a second time it said there was a conflict. It was correctly trying to record the same thing twice.

Before I sent you the above I thought I would pre-empt you by doing a power down and reboot.
Now it records manually.
I'll see how the auto recording goes tonight. I'll have to set something as we don't have anything set for tonight.

Thank you
Allan

#15
Quote from: IanL-S on May 12, 2021, 10:12:29 PM
I have seen this sort of thing caused by file system problem on Topfield PVRs. I would suspect it is a local issue rather than a problem at the IceTV end.

Ian
Hello Ian
We have a Humax and it has been running fine for ages, then suddenly this.
Allan