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Messages - MD

#1
General / Re: IceBox Roadmap
March 14, 2024, 04:01:01 PM
Many bugs fixed, closed captions fixed, auto ad-skipping enabled, this and future updates auto-download and just needs a reboot to install, updates keep all user settings.

This release being tested by our tester team right now and release is imminent - early next week at worst.
#2
IceTV EPG Content / Re: Pawn Stars
February 28, 2024, 07:56:25 PM
I know you are being helpful but we never give out staff emails.  If it's <20mb post it in support and I'll forward it.
#3
My old Win7 MCE also had an NVIDIA card so I simply took it out as the intel chip was quite adequate.
#4
Hi Alec,  MSoft never supported MCE in Win10, and MCE hasn't been supported for at least ten years. As we have so few users we also stopped attempting to solve the Win10 install issues hence the link to the digital life forum which, as you say, has expired. I just googled digital life and in reading the various sections didn't find anything positive for Win10 to help you. I can only advise you look at our Win7&8 sections to see if they help, try googling elsewhere for answers or maybe try our free IceBox software which is far better than the now old MCE UI.

I'm sorry to not be more helpful but we haven't used any MCE versions for years, Win7 or 8 were the best options at the time.
#5
Hi Alec,

I answered this in our support ticket and suggested you went to our Help - Customer Support section where there are setup guides for the various versions of Win.
#6
General / Re: Contact details
February 13, 2024, 02:04:13 PM
Hi Pen,

Use our website floating support button or via Help. To cut a corner we'll ship the same day if it's ordered before noon or next day otherwise. Shipping is via Aus Post and depends where you are.
#7
General Discussions / Re: ICETV app shutting down
February 09, 2024, 10:33:14 AM
Did you do a full reset of the iPhone by briefly holding down the volume up button, then the volume down button then holding the right button down until the Apple menu disappears then reappears?
#8
General Discussions / Re: ICETV app shutting down
February 08, 2024, 10:25:45 PM
Hi,

Try deleting the app, properly restarting the iPhone then reinstall the app.
#9
IceTV EPG Content / Re: Below Deck Down Under
February 05, 2024, 06:43:40 PM
It airs on Wednesday and the team don't work a night shift so maybe wait until tomorrow's guide updates?!
#10
Getting Help / Re: Icebox Buzzing Noise
January 23, 2024, 08:20:15 AM
Hi Martin,

The IceBox electronics should be silent, and the built-in fan should be virtually imperceptible too unless the shelf/cupboard it is sitting on is working like some sort of sound box. I can't hear either of mine unless the room is silent and I lean over them.

Is the buzzing 50Hz as I suspect which could be a power supply issue but try plugging it in elsewhere to check any earthing loops etc.

Monitoring the CPU temperature via "Systems Information" > "Hardware" - Both my CPUs are 51 degC right now with no recordings or replay.  It increases to approx 61 degC when running a replay and 69 degC when initially running a recording and reply simultaneously but that dropped back to 61 degC. Running a replay and four recordings I got mine to 70 degC too.  So I'd suggest your is quite normal - we've all had hot knees when using our laptops!!
#11
Getting Help / Re: Using a keyboard
January 21, 2024, 11:25:38 AM
Hi Russell,

We'll send you a new remote as maybe yours is faulty and we are in discussions with the manufacturer regarding faults we have had with others.  Could you send the faulty one back - just lodge a support ticket and I'll liaise with you that way.

Regarding the Keyboard that model is bluetooth and I can't say whether it will work except to suggest going to Settings - LibreELEC - Bluetooth and seeing if it is recognised.  I use a Logitech keyboard but a wireless one.
#12
Apologies for my typos!  On an iPad  - Friday night...
#13
Hi ozstubbsy,

You could go to our store IceBox BYOB page and download our latest software to a clean USB stick and either reboot it. Y pulling its power pin with the USB I place, or using a keyboard go into BIOS and force a reboot and reload that way.
#14
Getting Help / Re: Noobie Questions
January 14, 2024, 05:59:37 PM
Deletion is easy via the remote menu button, second down from top on the right. No need to scroll down, go up and it pops to the bottom delete choices.
#15
Getting Help / Re: Icebox Buzzing Noise
January 14, 2024, 03:18:06 PM
The IceBox does have a fan.  It is easily accessed by removing the four screws on the base and opening it up.  Maybe it's picked up a piece of dust?