Just a heads up - I'm reliably informed that while Boston Legal was on 7SD last night, a movie called The 25th Hour was on 7HD, so their new multichanneling may have already kicked off (test maybe?).
I'm not sure where you're going to get your guide data from 7HD from though, as 7 seem to be playing their cards close to their chest.
Justin
We are actually just looking into this now to see what is possible.
Should have some more information soon.
Good stuff!
Anyone recording something on 7HD (seems to be only after 10:30PM) might want to record off 7SD, otherwise you may not get what you're expecting. :'(
Justin
Yeah, initial reports are late nights and also some weekend stuff at the moment.
This weeks schedule is in this PDF:
http://www.sevencorporate.com.au/_uploads/Files/7-hd-16-october.pdf
The Practice won't be on 7HD tonight!!!!
Justin
So will IceTV be updating its guide data to reflect the new content programming?
This is going to cause problems, especially with the 'Copy SD shows to HD channels' options.
Could there be a second option that allows the blanks on the HD channels to be filled in with stuff from the SD channles, but still reflect the differences on the HD channels? (is that clear?)
I thought the SD copy service only copies SD content where there is no HD content. ie. It doesn't over ride the HD content if there is some.
Daniel, any word yet on when the new 7HD content will appear on the Ice Guide?
I'm not sure, I hope we can get some clarification on that. Since I use Wollongong SD and Sydney HD channels (the regions still broadcast the loop instead of SD content when a show isn't in HD) it's not something I would notice.
Quote from: Mantorok on October 18, 2007, 01:21:04 PM
I thought the SD copy service only copies SD content where there is no HD content. ie. It doesn't over ride the HD content if there is some.
Daniel, any word yet on when the new 7HD content will appear on the Ice Guide?
The copy SD to HD will copy everything from the SD guide to the HD guide, mind you up to this point there has not been unique programming on the HD channels so it was never an issue.
More than likely in this stage the 7 HD channel will become a distinct channel like 7 SD and the copy SD to HD will no longer be applicable for it.
No word yet on when guide data will be available for 7 HD.
Not sure if you can use press releases from TV station Corporate websites, but for everyone else, Week 2's Program Guide for 7HD is now available at http://www.sevencorporate.com.au/_uploads/Files/7HD-week2-schedule1.pdf
Evan :->
Quote from: amandaandjustin on October 16, 2007, 04:16:57 PM
Just a heads up - I'm reliably informed that while Boston Legal was on 7SD last night, a movie called The 25th Hour was on 7HD, so their new multichanneling may have already kicked off (test maybe?).
I'm not sure where you're going to get your guide data from 7HD from though, as 7 seem to be playing their cards close to their chest.
Justin
Hi All - twice tonight I scanned via my Beyonwiz PVR for this new channel 7, but couldn't find any transmission. Has anyone seen it tonight - Friday?
It's on LCN70. It's been there since Day 1, just usually with the same content as LCN7 (except it is in HD of course).
Of course if you aren't in the capitals, you wont get it at all.
Evan :->
Quote from: goldcoastguy on October 19, 2007, 09:45:02 PM
It's on LCN70. It's been there since Day 1, just usually with the same content as LCN7 (except it is in HD of course).
Of course if you aren't in the capitals, you wont get it at all.
Evan :->
G'Day Goldcoastguy, and the rest of the forum,
Just a bit of clarification, you *may* get the new HD content if outside of the capitals. I'm in Bundaberg, and we get it here. I think, it is dependent on if you are watching through a Seven Regional or another affilated (e.g. Prime etc). Not really sure if that's correct, but all I know is I was pleasently surprised to see that we were getting the *new* content.
Cheers,
Jeff
Ahhh yeah.... sorry about that. Forgot all about Seven QLD being part of Seven (rather than an affiliate).
Evan :->
Any news on whats happening with the Iceguide here yet.
Week 3 - http://www.sevencorporate.com.au/_uploads/Files/7HD-week3-schedule1.pdf
Evan :->
Any movement at the station on this?
For those that are interested here's week 4's 7HD guide:
http://www.sevencorporate.com.au/_uploads/Files/7HD-week4-schedule.pdf (http://www.sevencorporate.com.au/_uploads/Files/7HD-week4-schedule.pdf)
Why does it take so many requests before Ice will provide an update on this. Surely a quick update to let us all know what's happening isn't too much to provide to paid up customers!
As a paying customer for awhile now, we appreciate your business and would have thought you'd understand the legal rammifications of IceTV referring to any Guide provided or connected with any commercial television channel in this country. The links provided in this forum by subscribers are welcome as a tool for fellow subscribers, but certainly not for IceTV to view. We take very seriously our current legal obligations and as a consequence, IceTV will not be providing these Channels until at least 2 weeks after 7 & 10 OFFICIALLY launch their new channels.
Thanks for the update Mitch.
Quote from: Mitch IceGuide on November 05, 2007, 04:05:41 PM
As a paying customer for awhile now, we appreciate your business and would have thought you'd understand the legal rammifications of IceTV referring to any Guide provided or connected with any commercial television channel in this country. The links provided in this forum by subscribers are welcome as a tool for fellow subscribers, but certainly not for IceTV to view. We take very seriously our current legal obligations and as a consequence, IceTV will not be providing these Channels until at least 2 weeks after 7 & 10 OFFICIALLY launch their new channels.
As a paying customer, I certainly understand the legal situation you find yourselves in, and am happy to wait until you have a legal option of obtaining the data. However, as a commercial entity, you could have communicated this better with your customers.
This is the first thing I have seen by way of an official explanation as to why you have yet to provide this information. That is not the best example of customer service.
Quote from: dgaust on November 05, 2007, 10:14:25 PM
This is the first thing I have seen by way of an official explanation as to why you have yet to provide this information. That is not the best example of customer service.
Hear hear!
So when is sevens OFFICIAL release?
So why put incorrect information into the HD guide?
Why not just leave it blank?
For example, tonight The Practice will NOT be in HD, yet it is listed as such.
I'm not sure where you get your guide information, but it is currently inaccurate.
Evan :->
Quote from: adsjc on November 06, 2007, 01:04:54 AM
So when is sevens OFFICIAL release?
According to the Week 4 link above:
Quote7HD will move to “full-strength†broadcasting in the coming weeks.
Evan :->
Quote from: goldcoastguy on November 06, 2007, 02:27:42 AM
Quote from: adsjc on November 06, 2007, 01:04:54 AM
So when is sevens OFFICIAL release?
According to the Week 4 link above:
Quote7HD will move to “full-strength†broadcasting in the coming weeks.
Evan :->
Well we can ignore that, it said the same thing on week 1!
I guess Seven haven't even worked out a release date.
Quote from: Mitch IceGuide on November 05, 2007, 04:05:41 PM
As a paying customer for awhile now, we appreciate your business and would have thought you'd understand the legal rammifications of IceTV referring to any Guide provided or connected with any commercial television channel in this country. The links provided in this forum by subscribers are welcome as a tool for fellow subscribers, but certainly not for IceTV to view. We take very seriously our current legal obligations and as a consequence, IceTV will not be providing these Channels until at least 2 weeks after 7 & 10 OFFICIALLY launch their new channels.
As has been said earlier, we do appreciate the legal ramifications of using the links provided but this was not the point being made. It is not the first time that Ice has failed to keep its customers informed about what is taking place. In view of the fact that we are effectively paying for what is essentially a defective product (albeit through no fault of Ice) then I would have thought it was simply a matter of courtesy.
Quote from: goldcoastguy on November 06, 2007, 02:25:53 AM
So why put incorrect information into the HD guide?
Why not just leave it blank?
For example, tonight The Practice will NOT be in HD, yet it is listed as such.
I'm not sure where you get your guide information, but it is currently inaccurate.
Evan :->
I agree with the above statement and the following is my opinion.
I believe That the Seven HD Guide data that is different should be listed as unknown as putting in the wrong data (like for example Boston Legal) is so wrong wrong wrong.
I do understand there are legal reasons why you do some things but this time I cant see what reason you have for putting in wrong data.
Where are you getting the info that says that theses shows on Seven HD will be in HD.
nowhere of course as its impossible as Seven themselves even say this to be the case.
You may not like what I am saying but we live in A country of free speech and also I pay for your guide (the only one I can pay for for that matter) and want a service that is as accurate as possible and in this case you are not doing your job.
If you can give me a valid reason for why the Seven HD data is wrong (which I believe there is no reason) then let me hear.
So I wait for some answer or to see as should be the case unknown when the Seven HD is different.
And if you don't like what I say then do whatever I like a challenge.
Zos
Week 5: http://www.sevencorporate.com.au/_uploads/Files/7HD-week5-schedule.pdf (http://www.sevencorporate.com.au/_uploads/Files/7HD-week5-schedule.pdf)
Hi :) 1st post.
the PDF says "7HD launched on 15 October and is the first phase of Seven’s multi-channelling plans, broadcasting across late primetime and weekends as part of a considered strategy leading to the full-strength launch of a second Channel Seven in the coming weeks."
So, since 7HD is officially launched, as is says there, can Ice HD be updated with the content ?
Don't hold your breath waiting for an answer. While FreeEPG seem to have things under control the people here at Ice seem to think it's perfectly fine to keep their subscribers in the dark and throw some tiny tidbit occasionally about legal ramifications. Frankly I don't understand their attitude when all people want is to be kept informed!
Hi,
just checked and http://www.yourtv.com.au/guide/index.cfm has it now as does http://www.yourtv.com.au/guide/index.cfm so hopefully the legal issues have gone away.
Any chance of an update, please ? I'll also log a support query.
I don't know what else can be said apart from Mitch's comments earlier in this thread...
Quote from: Mitch IceGuide on November 05, 2007, 04:05:41 PM
As a paying customer for awhile now, we appreciate your business and would have thought you'd understand the legal rammifications of IceTV referring to any Guide provided or connected with any commercial television channel in this country. The links provided in this forum by subscribers are welcome as a tool for fellow subscribers, but certainly not for IceTV to view. We take very seriously our current legal obligations and as a consequence, IceTV will not be providing these Channels until at least 2 weeks after 7 & 10 OFFICIALLY launch their new channels.
This holds true for any information on the guide sites listed above by Halsboss.
Nothing has changed since this was posted. To clarify though when talking about an official launch, for seven this means when full strength programming (as they put it) begins.
Regarding your comments about other so called epg service providers, FreeTV Australia and the other commercial TV networks following on from their recent announcement will be cracking down on any epg that isn't independently compiled or that are unable to prove that the information they provide is not a direct copy of their own copyrightable material or published guides.
Because of the great lengths that we go to in order to provide a legal service for Australian consumers with value adds like IceTV Remote and the soon to be released My Guide, we ask that our subscribers remain patient during the roll out of the new HD channels. Remembering that we receive no assistance from the commercial TV networks themselves.
Daniel,
I'm sure most of us will remain patient, as it in general only affects a small part of the programming day. However, I think most of us are more annoyed at the lack of communication on this issue.
To date, I am not aware of any email being sent to subscribers informing them of the fact that the guide data may be out on certain channels, and the reasons for this. The only official announcement I have seen is the post you quote, and I'm sure you would acknowledge that the majority of your customers never visit this forum.
This is a major oversight on behalf of Ice as we are paying for this product, and while some of us may understand the current situation when it comes to providing this data I would say that many of your subscribers would not.
I think this has highlighted a fundamental flaw in the way Ice communicates with its customers, and I hope it serves as a lesson and will see an improvement in communication from now on.
David.
Quote from: Daniel Hall on November 16, 2007, 09:47:13 AMTo clarify though when talking about an official launch, for seven this means when full strength programming (as they put it) begins.
Oh. Same probably holds true for 9 and 10 then...
Quote from: Daniel Hall on November 16, 2007, 09:47:13 AMFreeTV Australia and the other commercial TV networks following on from their recent announcement will be cracking down on any epg that isn't independently compiled or that are unable to prove that the information they provide is not a direct copy of their own copyrightable material or published guides.
Wow, talk about the networks p*ssing on their highly valued customer base who watch their Ads, for no
real gain except bad-will. ... seems to be the fashion with bigger media companies nowadays, losing their corporate way, what with RIAA and whatnot sueing their customer base etc. :o Where
do they find those guys ?
Quote from: Daniel Hall on November 16, 2007, 09:47:13 AM
Because of the great lengths that we go to in order to provide a legal service for Australian consumers... Remembering that we receive no assistance from the commercial TV networks themselves.
OK Look forward to it. :) Any chance of a summary date-countdown listing the channels and current status/issues/advisories, or something, in a pinned area maybe ? (even if t.b.a. dates)
I'm guessing these new channels are going to be challenging for Ice as one of their main techniques for compiling the guide is predictability, and looking at 7HD so far there is little repeating programming.
Quote from: dgaust on November 16, 2007, 10:20:20 AM
Daniel,
I'm sure most of us will remain patient, as it in general only affects a small part of the programming day. However, I think most of us are more annoyed at the lack of communication on this issue.
To date, I am not aware of any email being sent to subscribers informing them of the fact that the guide data may be out on certain channels, and the reasons for this. The only official announcement I have seen is the post you quote, and I'm sure you would acknowledge that the majority of your customers never visit this forum.
This is a major oversight on behalf of Ice as we are paying for this product, and while some of us may understand the current situation when it comes to providing this data I would say that many of your subscribers would not.
I think this has highlighted a fundamental flaw in the way Ice communicates with its customers, and I hope it serves as a lesson and will see an improvement in communication from now on.
David.
Hear hear! The fact is that plenty of users don't visit this forum for the simple reason that questions to the support people often go unanswered for days on end. Therefore most users would be inclined to think that IceTV do not consider this as a frontline support tool. Frankly I find that astonishing. In any case surely a simple email outlining the legal ramifications and the intended course of action together with regular updates would not be too much to ask for.
Well since I'm happy to criticise when things don't happen I guess it's only fair to praise when they do. I received an informative email from Ice yesterday along the lines of my above suggestion and I must thank Ice for taking the time. It would be nice to see this kind of notification become the norm rather than something that needs to be prompted. What would be even nicer is if the IceTV support team would make this forum a frontline support tool rather than giving it a cursory glance now and then.
According to the Australian Financial Review, 7 are telling ad buyers they can start picking up ads from the 1st of December. So it looks like they might start full strength broadcasting then.
Here's the article (http://www.afr.com/home/viewer.aspx?EDP://20071126000020007224&magsection=industry-media&portal=_summary&title=Seven+pips+Ten+to+the+start+of+HDTV&source=/_xmlfeeds/industry/media/feed.xml).
Hi ICE,
Thought I'd resurrect this thread as the current ICE HD approach does seem flawed. Primarily, would appear to be continuing to provide scheduling information for the HD channels that is patently incorrect. Whilst I understand the 'reactive' nature of the ICE guide to new stations I wouldn't imagine not publishing information is probably within the bounds of copyright law :) Channel 10 have publicly announced various changes in their evening line up, so continuing to disseminate information to the contrary would seem to be a recipe for upset viewers who are setting HD timers for HD content that will only be shown on the SD channels.
While ICE can obviously continue to use its predictive capabilities outside of the hours where SD and HD diverges, perhaps they could/should provide 'TBA' scheduling for the time periods that for the moment remain unknown?
Regards
Peter Gillespie
If I recall correctly Ice have promised to start providing accurate HD guides within 2 weeks of the launch of the new HD format. On my reckoning that means that you should expect full programming from around the end of the month.
Rest assured that if it doesn't happen there will be a fairly vocal response from users who have become increasingly concerned as is evident in this thread over at the Australian Media Centre Forum: http://www.xpmediacentre.com.au/community/icetv-discussion-only/25859-time-get-times-icetv.html (http://www.xpmediacentre.com.au/community/icetv-discussion-only/25859-time-get-times-icetv.html)
I'm still waiting on a clarification of IceTV's exact meaning of 'full strength programming'.
If the additional afternoon/evening programming added to Seven HD from Monday 10th December 2007. is classed as 'full strength programming'. Then we should be seeing a proper Seven HD from Monday 24th December 2007 onwards.
Since Ten HD launched on Sunday 16th December 2007, we should see a proper TV guide on Sunday 30th December 2007.
Quote from: Kirben on December 17, 2007, 12:10:39 PM
I'm still waiting on a clarification of IceTV's exact meaning of 'full strength programming'.
If the additional afternoon/evening programming added to Seven HD from Monday 10th December 2007. is classed as 'full strength programming'. Then we should be seeing a proper Seven HD from Monday 24th December 2007 onwards.
Since Ten HD launched on Sunday 16th December 2007, we should see a proper TV guide on Sunday 30th December 2007.
Don't hold your breath! In my experience the people at Ice visit these forums very rarely and often choose to ignore the people who provide their very income for days on end!
More information has been posted at http://www.icetv.com.au/iceforum/index.php?topic=841.msg3866#msg3866 (http://www.icetv.com.au/iceforum/index.php?topic=841.msg3866#msg3866).
And to avoid duplicate discussions of the one topic I am closing this thread, please continue discussion at http://www.icetv.com.au/iceforum/index.php?topic=841.0 (http://www.icetv.com.au/iceforum/index.php?topic=841.0).