IceTV Forum

IceTV Guide for IceTV enabled PVRs => Humax => Topic started by: darrenk on August 31, 2012, 11:54:55 PM

Title: New firmware 1.07?
Post by: darrenk on August 31, 2012, 11:54:55 PM
I've just noticed on the portal there's a listing for 1.07 available however the website Humax website still links to 1.06.1?

I hope this is my fix to losing EPG all the time
Title: Re: New firmware 1.07?
Post by: Dave at IceTV on September 01, 2012, 12:30:09 AM
The Humax website and the TV Portal always seem to be a day or two out of sync. Last time it was on the website first and most customers waited until it was available via the TV Portal.

Quote from: darrenk on August 31, 2012, 11:54:55 PM
I hope this is my fix to losing EPG all the time
It definitely will fix all remaining issues that affected IceTV, including the guide becoming blank.
Title: Re: New firmware 1.07?
Post by: darrenk on September 01, 2012, 12:46:47 AM
I don't know if I've always done something wrong but I've never been able to successfully download and update firmware via the portal. It says it's downloading, but never does?
Title: Re: New firmware 1.07?
Post by: Dave at IceTV on September 01, 2012, 01:01:15 AM
That can happen if you have an extremely slow Internet connection, but then you would normally also have IceTV problems and an extremely slow opening TV Portal. Does the TV Portal display the full screen as soon as it starts to appear, or does it gradually appear one line at a time from the top down?

With dial-up Internet speed the software download can take 30 minutes. Once it has downloaded a message will pop up asking if you want to upgrade the software. If you miss this message it will time out and vanish after about 10 seconds.

If you get impatient and go back into the TV Portal and start the download again it seems to resume from where the download was up to (but I could be wrong) as the second attempt finishes much faster the first attempt. So if the download does not seem to finish just go into the TV Portal and do it again.
Title: Re: New firmware 1.07?
Post by: darrenk on September 01, 2012, 03:30:19 AM
The odd thing is that I never seem to get the pop up after the download. If I reload TV portal immediately after I start a download, it'll warn me that perfomance may be slow because theres a download active but I never see anything after that.

Title: Re: New firmware 1.07?
Post by: swamprat96 on September 01, 2012, 09:01:14 AM
Wow. Guide is fixed 100%. Mp4 now streams. Mkv now works and streams!
Nice work
Now all I want is Samba :)
Title: Re: New firmware 1.07?
Post by: swamprat96 on September 02, 2012, 02:36:14 PM
well this firmware looks good. Would be nice to know what it officially fixes and adds though. Having said that I've had all my issues resolved
Title: Re: New firmware 1.07?
Post by: darrenk on September 04, 2012, 11:57:36 PM
Grr.. the site still hasn't uploaded the new firmware and can't get the portal download to work!!
Title: Re: New firmware 1.07?
Post by: swamprat96 on September 05, 2012, 09:12:12 AM
can you take the Humax and plug it in via ethernet to your router? You'll need a screen with some kind of video input to suit though
Title: Re: New firmware 1.07?
Post by: Dave at IceTV on September 05, 2012, 12:10:26 PM
Quote from: darrenk on September 01, 2012, 03:30:19 AM
The odd thing is that I never seem to get the pop up after the download. If I reload TV portal immediately after I start a download, it'll warn me that perfomance may be slow because theres a download active but I never see anything after that.
Press Exit first to ensure that the TV Portal is closed. Then try starting the download again.

And repeat the above if need be.  It seems to resume from where it was up to, so you should get there eventually.

Your bigger issue seems to be your network connection speed or quality. Can you play YouTube or SBS On Demand videos?

Have a look at the wireless troubleshooting tips (particularly points 2 and 3)
http://support.icetv.com.au/entries/20383062
Title: Re: New firmware 1.07?
Post by: darrenk on September 08, 2012, 01:02:07 AM
Thanks for the tip, I used a USB extention cable and moved the wifi adapter to the side of my Humax unit and for the first time, I downloaded a firmware update over the air!

Lets just hope this fixes my lost epg problem.
Title: Re: New firmware 1.07?
Post by: swamprat96 on September 09, 2012, 11:29:42 AM
Its finally up on the site- but its curious what they acknowledge fixing:
- Enhanced user instructions for first time IceTV account setup
- Custom and Region setting options simplified
- User password - increased allowable character count to 21
- EPG update routine - server communication and refresh frequency increased
- Remote Scheduling - server communication and refresh frequency increased

Looks like very little change- but I'm definitely seeing file support that wasn't there before. Just tried a file I know didn't play previously- and now it does
Title: Re: New firmware 1.07?
Post by: italo5 on September 09, 2012, 11:47:58 PM
Hi
When I enter the TV Portal / Software Update menu, the first line on the top of the screen says "Software version 1.07.00"
Is it possible that the Humax updated the software automatically? When I click on "Update Software" it comes back with latest version already installed. This has got be the latest version 1.07 right? I only once had problems with the EPG and padding issue is only occassional for me.
Title: Re: New firmware 1.07?
Post by: darrenk on September 11, 2012, 11:01:49 PM
Well, I had such high hopes but I lost EPG display today...

This is now beyond a joke....

Title: Re: New firmware 1.07?
Post by: swamprat96 on September 12, 2012, 10:57:16 AM
I'm not sure what you are using - but if its wifi and a poor connection you can experience this. I use wifi and if the microwave is used I have experienced issues. Looking at your previous posts it seems as if you may have a network issue. Losing the network connection at the time of updating will cause this.  I have not lost the epg at all since upgrading my wifi
Title: Re: New firmware 1.07?
Post by: Dave at IceTV on September 12, 2012, 12:38:11 PM
Hi Italo5

Quote from: italo5 on September 09, 2012, 11:47:58 PM
Is it possible that the Humax updated the software automatically? When I click on "Update Software" it comes back with latest version already installed. This has got be the latest version 1.07 right?
Correct. Your Humax has updated itself already.
Title: Re: New firmware 1.07?
Post by: modrat102 on September 12, 2012, 09:06:18 PM
Hi All,
I just aquired the humax and set it up over the weekend which included installing the latest firmware as per Ice TV's advise and steps.
All worked well for 4 days, but tonight the Icetv EPG is blank.
So to Dave from Ice TV, sorry the firmware update has not fixed all, so would not go celebrating yet.
Will have to wait until the morning to get Ice TV support.

Cheers All
Title: Re: New firmware 1.07?
Post by: swamprat96 on September 13, 2012, 01:37:58 PM
what sort of network are you using- wifi or cable?

If its wifi then its not necessarily the humax at fault. A loss of connection can do this. If its cable then it could well be the Humax. All the information we can provide IceTV will help track these issues down
Title: Re: New firmware 1.07?
Post by: Bam001 on September 14, 2012, 08:01:23 PM
Hi all
I have also installed the new firmware and the epg has gone blank twice in the last two days.  So problems definitely aren't fixed.
I am using Ethernet over power as my network.
Very frustrating.
Title: Re: New firmware 1.07?
Post by: Bam001 on September 15, 2012, 11:24:42 PM
This is ridiculous.  EPG just disappeared again.  3 times in 3 days!!!
Title: Re: New firmware 1.07?
Post by: swamprat96 on September 16, 2012, 08:33:58 AM
I'd like to hear if anyone with their unit connected with Ethernet is having issues? Ethernet over power is just as prone to interference as WiFi. However if the problems are still happening with a direct connection then humax will have a case to answer.
Because the frequency of updates of epg has increased a loss of connection at the time of update could cause this. It will occur more often than previously.
Title: Re: New firmware 1.07?
Post by: eieio on September 16, 2012, 09:31:40 AM
Hi,

Very disillusioned and concerned new purchaser. I've just picked up the 1tb 7500.

Before committing to purchase over the past two weeks I queried via IceTV Chat the Humax streaming capabilities to OS X clients (my home environment is all Apple (incl. Mountain Lion macs)) and was assured of these capabilities via VLC at a minimum.

A week later, $500 in the can, no visibility at all to any Mac (OK on some IOS though). Also my Panasonic Viera identifies the Humax server via DLNA but no files. And the only recourse (from the history on this forum) appears to be a protracted wait on the vendor to (maybe) fix it.

Thanks IceTV. A loyal customer of over two years. I didn't need this.
Title: Re: New firmware 1.07?
Post by: swamprat96 on September 16, 2012, 09:37:16 AM
Yes the streaming capability of this unit via dlna only is a handicap . It should have samba IMHO
Title: Re: New firmware 1.07?
Post by: Dave at IceTV on September 17, 2012, 03:28:30 PM
Quote from: eieio on September 16, 2012, 09:31:40 AM
Very disillusioned and concerned new purchaser. I've just picked up the 1tb 7500.

Before committing to purchase over the past two weeks I queried via IceTV Chat the Humax streaming capabilities to OS X clients (my home environment is all Apple (incl. Mountain Lion macs)) and was assured of these capabilities via VLC at a minimum.

A week later, $500 in the can, no visibility at all to any Mac (OK on some IOS though). Also my Panasonic Viera identifies the Humax server via DLNA but no files.
That sounds like how the really old firmware used to behave. Make sure that it has 1.07.00 installed.

Your comments all seem to relate to other devices seeing the Humax's recordings, in which case swamprats' SAMBA wish is not going to help.
Title: Re: New firmware 1.07?
Post by: swamprat96 on September 17, 2012, 03:36:55 PM
But apple can read samba? I've got a macbook that reads samba just fine. I'm obviously missing something?
Title: Re: New firmware 1.07?
Post by: eieio on September 17, 2012, 06:05:38 PM
Software version UHTFAA 1.07.00.

Where to from here? Unless this issue is resolved I was actively misled by IceTV in the decision to buy.
Title: Re: New firmware 1.07?
Post by: Starfish bill on September 17, 2012, 08:52:37 PM
I too have a blank EPG running 1.07.
Title: Re: New firmware 1.07?
Post by: lukem on September 18, 2012, 01:28:08 PM
Quote from: eieio on September 16, 2012, 09:31:40 AM
Hi,

Very disillusioned and concerned new purchaser. I've just picked up the 1tb 7500.

Before committing to purchase over the past two weeks I queried via IceTV Chat the Humax streaming capabilities to OS X clients (my home environment is all Apple (incl. Mountain Lion macs)) and was assured of these capabilities via VLC at a minimum.

A week later, $500 in the can, no visibility at all to any Mac (OK on some IOS though). Also my Panasonic Viera identifies the Humax server via DLNA but no files. And the only recourse (from the history on this forum) appears to be a protracted wait on the vendor to (maybe) fix it.

Thanks IceTV. A loyal customer of over two years. I didn't need this.

This isn't an issue with the Humax, it's that DLNA isn't a strict standard and more of a guideline. I get similar issues between my PC an PS3, for example. That said, there's a number of OSX clients around that can access the Humax DLNA media server, such as XBMC (which I've personally tested just now).
Title: Re: New firmware 1.07?
Post by: Dave at IceTV on September 18, 2012, 02:05:24 PM
The Windows version of VLC 2.03 works fine streaming recordings from a Humax with 1.07.00

If the Humax appears empty to your DLNA client make sure that you are looking in the right folder. From Windows, via DLNA the Humax recordings are in the following folders:

VLC media player:  'HDR-7500T Media Server > My Contents > My Video'
Windows Media Player:  'HDR-7500T Media Server > Videos'

For those who have never used VLC as a DLNA client before:
- Go to 'View > Playlist > Local Network > Universal Plug'n'Play
- Then 'HDR-7500T Media Server > My Contents > My Video'

Make sure that your firewall is not blocking VLC, or Windows Media Player etc. from accessing your network.

PS Windows Media Player will require the correct codec be installed before it can play .ts video files like the Humax's recordings.
Title: Re: New firmware 1.07?
Post by: ActionFlash on September 20, 2012, 11:32:01 AM
My unit arrived yesterday with 1.05, so I updated to 1.07 which went well. The IceTV EPG only shows a few channels though, the rest are blank (think I need to read the various posts on this though).

Also, it won't play mkv files, should it? I'm sure I read somewhere that 1.07 added support for mkv files?
Title: Re: New firmware 1.07?
Post by: toppytools on September 20, 2012, 12:24:58 PM
Quote from: swamprat96 on September 17, 2012, 03:36:55 PM
But apple can read samba? I've got a macbook that reads samba just fine. I'm obviously missing something?
Forgive me if you already know the following.

Samba, or SMB, is a network file sharing protocol, like NFS is. Windows network file and folder sharing uses SMB. SMB supports goes two ways, sharing and reading. Each device may only have SMB support in one direction. Computers normally can both share their folder(s) and file(s) to other devices/network-users and access shared file(s) and folder(s) on other SMB shares (devices). Mac OS supported SMB sharing up until Lion, when Apple stopped including SMB sharing. Now Mac OS only supports accessing SMB shares on other devices.

If SMB is enabled in OSX (pre Lion) or File and Folder Sharing is enabled in Windows then any network devices that can browse SMB network shares will be able to see and play whatever media files are in the shared folder(s) - assuming the security permissions on the folder(s) and file(s) allow access from the device or user trying to access them. For a device like a PVR this usually, but not always, means that the shared folder(s) and file(s) must allow 'guest' or 'anonymous' access.

Some PVRs, like the Beyonwiz PVRs, can access and play media from SMB shares but it cannot share it's own files via SMB. PVRs like the Topfields and the Humax do not support SMB at all. It seems to be DLNA or SMB but rarely both.

Being able to access SMB shares on a NAS server or a computer from the Humax would be great, especially for those devices that do not include a decent, or any, DNLA client. 
Title: Re: New firmware 1.07?
Post by: toppytools on September 20, 2012, 12:44:10 PM
Quote from: ActionFlash on September 20, 2012, 11:32:01 AM
My unit arrived yesterday with 1.05, so I updated to 1.07 which went well. The IceTV EPG only shows a few channels though, the rest are blank (think I need to read the various posts on this though).
Sounds like the channels or region in your account do not match the channels that the Humax picked up. For example, you may be in Wollongong and have the region set to Sydney.

Check your region and Logical Channel Numbers (LCNs) here:
https://www.icetv.com.au/cgi-bin/webmembers.cgi

Quote from: ActionFlash on September 20, 2012, 11:32:01 AM
Also, it won't play mkv files, should it? I'm sure I read somewhere that 1.07 added support for mkv files?
swamprat made that comment, but it's not Humax's list of changes. I haven't tested it yet (I have other network media players) but it is possible that swamprat's mkv may have contained a format that the Humax does play, or his DNLA server may be transcoding the mkvs into another format.
Title: Re: New firmware 1.07?
Post by: ActionFlash on September 20, 2012, 01:03:00 PM
QuoteSounds like the channels or region in your account do not match the channels that the Humax picked up. For example, you may be in Wollongong and have the region set to Sydney.

Check your region and Logical Channel Numbers (LCNs) here:
https://www.icetv.com.au/cgi-bin/webmembers.cgi

Good guess on the locations, I am in Wollongong and had the region set to Sydney! Anyone know if Wollongong would be classed as NSW Regional North or South?
Title: Re: New firmware 1.07?
Post by: swamprat96 on September 20, 2012, 01:33:58 PM


Quote from: ActionFlash on September 20, 2012, 11:32:01 AM
Also, it won't play mkv files, should it? I'm sure I read somewhere that 1.07 added support for mkv files?
swamprat made that comment, but it's not Humax's list of changes. I haven't tested it yet (I have other network media players) but it is possible that swamprat's mkv may have contained a format that the Humax does play, or his DNLA server may be transcoding the mkvs into another format.
[/quote]

Yes they are playing now- but not on the list of changes as toppytools said. I'm using tversity as my server on windows not WMP piece of crap that it is
Title: Re: New firmware 1.07?
Post by: ActionFlash on September 20, 2012, 02:16:35 PM
Maybe they have added support for the mkv container but my files are encoded with an unsupported codec? I will have a further look tonight and do some comparisons.
Title: Re: New firmware 1.07?
Post by: Lincolnlad on September 24, 2012, 11:48:31 PM
Since updating my firmware to 1.07.00 my connection to tversity via a TP-linkTD-W8920G wifi modem drops every 15 minutes. Is this a known issue with this firwmware as all worked perfectly before update?

I am also finding the Humax box is crashing quite a few times when playing avi files via USB and has to be force restarted by switiching power off. Is this a known issue?

I purchased this item in June and was initially happy but have become unhappy with the recent issues. Any ideas what is going on?
Title: Re: New firmware 1.07?
Post by: swamprat96 on September 26, 2012, 12:51:39 PM
have you added a new wifi device? Try setting the Humax to a static ip. Sounds like a clash
Title: Re: New firmware 1.07?
Post by: Dave at IceTV on September 27, 2012, 02:48:25 PM
Quote from: ActionFlash on September 20, 2012, 01:03:00 PM
Anyone know if Wollongong would be classed as NSW Regional North or South?
Wollongong is included in NSW Regional South.

Sydney is classified as the centre. So north of Sydney is NSW Regional North, and south of Sydney is NSW Regional South.
Title: Re: New firmware 1.07?
Post by: optimistic on September 28, 2012, 03:30:28 PM
I updated to 1.07 a few days ago, did a system reset including a format of the HDD.

Everything ran smooth and my scheduled recordings worked fine until this morning the EPG was blank... after a power cycle it came back instantly but for how long?  >:(
Title: Re: New firmware 1.07?
Post by: swamprat96 on September 28, 2012, 04:29:16 PM
what are your power settings- standby enabled?
Title: Re: New firmware 1.07?
Post by: Bam001 on September 29, 2012, 07:40:23 PM
EPG still going blank.

Seems to happen when the box is recording one channel and I change to other channels.
Title: Re: New firmware 1.07?
Post by: optimistic on October 02, 2012, 11:43:55 AM
I've got standby OFF. When it's ON the box takes longer to boot (annoying) but it seems to refresh the EPG every time.
Title: Re: New firmware 1.07?
Post by: swamprat96 on October 02, 2012, 02:05:47 PM
yep- thats known behaviour. If you can put up with the longer boot the problem goes away. Not saying its right but it will fix your issue for now