I had a Foxtel IQ box for 4.5 years, with never a problem, but got rid of it because we watch so little tv. I'm really disappointed with the replacement combination of the Topfield + Ice tv.
From day 1, about 3 months ago, I have the missing red R on the EPG for certain programs. Support told me to factory reset, which I did, which temporarily fixed the problem. But it's come back again so although I can see programs are reserved in the reservations list via web access, there is no R icon in the EPG. Really annoying as I don't know if something will record or not.
Now, having scheduled the rugby to record on Channel 9 today I found that it did not record it. I don't have problems with other programs, which have recorded fine.
Apparently I have the latest firmware. Does anyone else have these problems or do I have faulty unit which I should return?
From day 1, about 3 months ago, I have the missing red R on the EPG for certain programs. Support told me to factory reset, which I did, which temporarily fixed the problem. But it's come back again so although I can see programs are reserved in the reservations list via web access, there is no R icon in the EPG. Really annoying as I don't know if something will record or not.
Now, having scheduled the rugby to record on Channel 9 today I found that it did not record it. I don't have problems with other programs, which have recorded fine.
Apparently I have the latest firmware. Does anyone else have these problems or do I have faulty unit which I should return?