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And the soft reset brought everything back to life again.

Cheers,

Mike.

Hi Mike,

I've replied via your support ticket but yes a soft reset is the way to go. Apologies and a software update is near release (we are testing the final release candidate right now).
[/quote

Okay, thanks- I will do that soon...

Mike.

Hi,

I have logged a ticket but thought I would try here as well.

Basically, the Guide is not updating, and neither are the IceTV set timers. I was away from last Friday, until yesterday when I noticed the issue. I noticed that a couple of programs that were due to be recorded tomorrow were not listed. I then had a look at the guide, and found a lot of 'No information found' in it.

So, did some digging, and found the following:


 
Note the gap in info between Dr Phil and ET. This gap shows 'no information' in the IceBox guide. It seems to be affecting most (if not all channels) at some stage, and at random time slots.

Next, what is in the timers on IceTV web:



All the doughnuts are because I tried a 'resend all' yesterday.

And these are the timers that actually made it to the IceBox at some stage (all of Monday timers, none for Tuesday, and 2 of 8 for Wednesday):



I've tried just about everything I could find in the gui (which wasn't much). I have also tried multiple reboots and power off reboots.

I can't think of anything else to try other that a soft reset, unless someone has another suggestion.

Mike.
 

I use a wireless mini keyboard. I've attached a cheat sheet for the commands to drive the IceBox.

Thanks Ian!

Mike.

So, straight to batteries in it, and replace with fresh ones. Back working again.

Did you try temporarily reinstalling the old batteries to see if the problem returned?

Yes, took them out and made sure no corrosion or the like. Put them back in, but still had the multiple press issue.

Now I have been on the new batteries for a little while, the issue happens much less often. Still get it every so often, but nowhere as often.

Mike.

Hi,

I have had my IceBox since roughly mid-December.
Like others, I have endured of the 'multiple clicks' effect. Was a real pain when trying to skip over commercials when watching a recording and it suddenly whips to the end and exits the playback and you have to try and get back to where you were up to.

This morning, I tried to bring up the news and nothing happened - couldn't select anything, no movement on the screen.
I noticed that the little red light on the remote wasn't showing. So, straight to batteries in it, and replace with fresh ones. Back working again.

The interesting thing now is that I don't see the random extra clicks anymore. I have been randomly playing around with it at various times, and no sign of the issue.

So, for those having problems with the remote, try a fresh set of batteries. Time will tell how long they last, and whether the problem really has gone away completely, or at least only happens occasionally.

Mike.

Hi Raymond,

Yes, given that it seems to be a bit 'flakey', I am thinking I might connect it directly to the LAN. I think I have a spare cable somewhere that should be long enough to do that. Hopefully that will eliminate this issue for the time being.

Cheers,

Mike.

I have quad tuners option. At the moment I see this is the 'My Week' section of the guide:

On the face of it, this is illogical because as your graphic shows, an earlier program on ABC TV HD has set correctly.

The error looks like it is related to one picked up earlier in this thread https://forum.icetv.com.au/iceforum/index.php?topic=7688.msg39766#msg39766. As far as I know, this is one of the errors peculiar to IceBox that hasn't yet been resolved.

Thanks Raymond,

I guess I will have to wait for the next release then.

Cheers,

Mike.

[DVB-T]

There is something odd with your TV adapters list. Only the DVB-T should be in bold; the DVB-C should not be bold. This could cause all sorts of confusion.

Hi Ian,

Maybe an artifact of the browser or ???. I clicked on each of the DVB-C entries which brings up a side panel with their settings. All of them are disabled. Only DVB-T ones are selected. I didn't make any changes in that screen.

Cheers,

Mike.

Hi,

Since my last post things have been working reasonably well with my IceBox. However, I have some issues.

First off, a couple of weeks ago I ran into a problem where the IceBox said I had to re-enter my wifi password. I tried that, and it wouldn't accept it. I did a reboot, and it asked me to re-enter my IceTV info & wifi info again. Still wouldn't accept them. After trying I a few other things, I ended up doing a soft reset with no luck. I then did a hard reset (i wasn't too fussed about the few recordings I had). That one came to nothing - no IceTV logo, and no initial setup. I powered it off again, and then powered on and I could at least get into the bios. I tried a few more times to get it to boot, but no luck. I then dug out my usb stick with the firmware and got it to reinstall everything from scratch. Looks like it must have been some sort of corruption of the software somehow.

Anyway, it seems to have been working fine since then (fingers crossed).

So the first issue I had today was that it again asked me for my wifi password. I have been away from home since last Thursday. When I got back today, the message was on the screen (I left IceBox on, and TV off for the duration). I re-entered it, but still wouldn't connect. Tried a few times. To eventually get it to work, I had to go into the LibreELEC settings and turn off the Wireless Networks 'Active' state, then turn it back on again. I then went the 'Connections' tab and told it to connect again. It asked again for my password, and it successfully connected. A bit strange, and not sure of what caused this.

The next issue I am not sure whether it is an IceBox or the IceTV EPG guide plugin.

I have quad tuners option. At the moment I see this is the 'My Week' section of the guide:






Not sure why it is having a problem with tuners as I have 4 of them:



As a test, I set up multiple recordings (2 IceTV ones, and 3 instant recordings) at the same time on different services (2 on ABC) and they worked fine:



Of course, when I added yet another one for Channel 7, that failed which I expected since that would make it 5 different services.

Any reason for this?

Mike.

Found it in the IceTV settings -"Force full guide update".

All looks good now :-)

Thanks for pointer Daniel.

Cheers,

Mike.

Tried a reboot of IceBox, but it is still showing the duplicate EPG entry. Is there some way of forcing a full wipe and reload of the EPG?

Mike.

Had a look in the EDIT options and found I could delete the invalid entry:



Looks better.

When I was assigning picons to the channels, I must have accidentally hit that entry.

Sigh...

Mike.

Hi Daniel,

The entry for 10 looks weird???? :




Mike.

Gradually getting used to my IceBox, but I found a weird error yesterday, that is still there today.

For channel 10SD, the EPG shows the programs of SBS (HD or SD):



When swapping between the two channels, they both show the actual programs they should, it is just the EPG that shows the incorrect information. Channel 10HD shows the correct EPG info.

Any suggestions? I am in Melbourne, if that makes any difference.

Mike.