Hi all,
After calling support and getting no outcome of significance, I thought I would post here as a last ditch attempt before ditching interactive all together.
For around six months I have periodically got the 'yellow warning sign' on certain programs that indicates that Interactive failed to schedule a recording in my XP MCE2005. I called support a few weeks ago and was told that my problem was because I had set a show to record 'first runs' only and it was infact a repeat. Since then I have proven this is not the case. There never seems to be any rhyme or reason to it, for example some shows will fail to schedule on ABC HDTV whilst other shows sucessfully schedule and record. ]
My guide is getting all the data Ice is sending and is displaying for all my melbourne selected channels.
The only way to fix this is by visiting interactive every day to check which shows have failed and then by pressing the 'reschedule' button, this as you can imagine is not a very good fix. This problem has within the last month become more common. An example was for 'The cook and the Chef'. I visited Interactive yesterday and it had failed to schedule, so after a unfruitful call to tech support I pressed reschedule and this appeared to resolve the issue. I just logged in before and this show has once again failed to schedule.
The other problem I have been getting since around a month ago which seems closely tied in with the above issue is that I am getting once off recording events in interactive that I never asked for either via Interactive direct or via the guide in MCE. These shows appear and sometimes record other times mostly they fail to schedule and show up as a yellow sign again in interactive. Some examples of this are when I recorded 'The Muppets' on SBS one week without request. Today, Interactive seemed to be planning on recording 'The News' on ABC and some travel Oz show on ABC until I visited interactive and manually deleted these one time events I never set.
Is anyone else getting this strange events? I am getting pressure from the wife to ditch interactive but am loathe to do so, not only for the time it will take me to setup all my series events again within MCE but also because scheduling shows is quicker via interactive and I can do it from any browser when I have a spare moment.
Thanks in advance.
Nick
After calling support and getting no outcome of significance, I thought I would post here as a last ditch attempt before ditching interactive all together.
For around six months I have periodically got the 'yellow warning sign' on certain programs that indicates that Interactive failed to schedule a recording in my XP MCE2005. I called support a few weeks ago and was told that my problem was because I had set a show to record 'first runs' only and it was infact a repeat. Since then I have proven this is not the case. There never seems to be any rhyme or reason to it, for example some shows will fail to schedule on ABC HDTV whilst other shows sucessfully schedule and record. ]
My guide is getting all the data Ice is sending and is displaying for all my melbourne selected channels.
The only way to fix this is by visiting interactive every day to check which shows have failed and then by pressing the 'reschedule' button, this as you can imagine is not a very good fix. This problem has within the last month become more common. An example was for 'The cook and the Chef'. I visited Interactive yesterday and it had failed to schedule, so after a unfruitful call to tech support I pressed reschedule and this appeared to resolve the issue. I just logged in before and this show has once again failed to schedule.
The other problem I have been getting since around a month ago which seems closely tied in with the above issue is that I am getting once off recording events in interactive that I never asked for either via Interactive direct or via the guide in MCE. These shows appear and sometimes record other times mostly they fail to schedule and show up as a yellow sign again in interactive. Some examples of this are when I recorded 'The Muppets' on SBS one week without request. Today, Interactive seemed to be planning on recording 'The News' on ABC and some travel Oz show on ABC until I visited interactive and manually deleted these one time events I never set.
Is anyone else getting this strange events? I am getting pressure from the wife to ditch interactive but am loathe to do so, not only for the time it will take me to setup all my series events again within MCE but also because scheduling shows is quicker via interactive and I can do it from any browser when I have a spare moment.
Thanks in advance.
Nick