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Just got off the phone to ICE TV tech support. - It's me !!!!! :o

Had an expired DNS server IP address in my network set up !!

Once it was deleted, all is good !!!

Thanx ICEMAN

Chris

I realise that a similair problem happened in April. But currently I cannot peform a fetch with my Icebox 1 and Toppy 5000. Are there server problems or is it me ?

Chris

Seeing this is a wishlist -

I'd like to see TIVO like functionality - I realise that this does not come from the EPG alone but is rather an interaction between the PVR and the EPG but I can dream little!!!!

- The ability to simply set record a show and not have to worry about  the timer ie the show carries some sort of ID tag and it doesn't matter if the preceeding show goes over the published finished time. The PVR & EPG will compensate.

-The ability to set the PVR to record all episodes of a show ( "Season Pass") no matter when they are broadcast. ( A good example is the current season of "24" on channel 7 - multiple episodes have been shown in differing timeslots. Imagine just having to set the machine to record "24"- All episodes  and it does the rest.)

-The ability to learn from what you record so that other similair shows or shows with same actor, director , whatever criteria you have set up on a preferences list maybe suggested to be added to a record list. Eg if you watch Star Trek then it might suggest you might like to record Star Trek: Next Generation or perhaps Boston Legal (because it stars the now rather rotund (?sp) William Shatner).

Just my 2 cents worth

Chris Ryan

I'd just like to let the rest of the world know about my positive customer support experience from the staff at IceTV.

My wife bought me the Netgear WGT634U Iceguide attachment for my Toppy. Much to my chargin - the damn thing didn't work as it was supposed to out of the box. (I guess it didn't help that I entered a couple of wrong addresses in the setup page !!!) Be that as it may the two Daniels at IceTV HQ were very patient and helpful. Not only on the phone but also in person when I took the Netgear back to them (TWICE!!!!) to try and solve the wireless network connection issues that I was having.

In the end we tracked the problem down to some minor documentation issues on their side ( The WEP key must be in HEX not ASCII - but this was not stated in the setup instructions I recieved) and major setup problems with my D-Link access point. Once I reset the D-link to its factory settings and then reactivated DHCP on my network IP address range, reactivated WEP and MAC filtering and abandoned the propriety 4X mode - everything worked a charm and things are now chugging along smoothly.

I guess the moral of the story is although you must activate all appropriate security measures for your wireless network - you probably shouldn't change too many other settings on your access points especially if you want different brands of product to talk to each other.

Once again thanks to the ICE men ( D1 and D2) for helping to get things working.

Chris Ryan