Quote from: Luke at IceTV on December 16, 2011, 06:39:29 PM
Like I said, creating series recordings in Media Center isn't the issue... there are a few technical challenges on the server side to handle Media Center differently, no big deal... but whether or not our investment into this feature will bring a return ... that's the issue. There are better features that we can develop that give both the customer and IceTV more value .. like spreading recordings across multiple devices to avoid conflicts, streaming your recordings to your smartphone, offering more content, etc.
I think the thing to take away from this conversation is that how you support a platform like MC is just as important as actually supporting it. I doubt most MC customers are typical "PVR" Customers and a high percentage will be Home brewed systems (mine certainly was and have a look over at the Aus MC forums for thousands of others), so to make ICE TV worth the money the way it operates has to take advantage of the already excellent feature set properly to win customers. (imo)
FWIW, I'm currently a Customer Delivery Manager in the ICT space and have spent many years in Business Analyst & Service Management roles. 8)