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Title: You've never fetched the EPG.
Post by: MagicTyger on October 09, 2011, 06:18:01 PM

I get the message "You've never fetched the EPG." when I log into IceTV "My Account".

I don't understand why I'm getting this message as my Beyonwiz is happily retrieving the EPG every day.

Does anyone know why I'm getting this error, and if it means there's a problem?

Thanks

Neil

Title: Re: You've never fetched the EPG.
Post by: tonymy01 on October 10, 2011, 01:52:40 AM

Quote from: MagicTyger on October 09, 2011, 06:18:01 PM
my Beyonwiz is happily retrieving the EPG every day.

ICE EPG, or free to air? Have you put the ICE details correctly into the Wiz setup? (You should be seeing it polling for EPG and timers with a count-down like counter, when you first put your details in, you will see all the status information in the status box on the Wiz screen).

This is what I see for my account (I also have a Topfield 5K with SLUG pulling xml if you were wondering):
8 October, 2011 at 11:03am with IceTV Remote - Android
9 October, 2011 at 03:52pm with Beyonwiz
9 October, 2011 at 03:51am with XML
9 October, 2011 at 06:22pm with Windows 7 MCE
Regards

Title: Re: You've never fetched the EPG.
Post by: Dave at IceTV on October 10, 2011, 08:49:33 PM

Neil, that message means that no devices in your account have fetched the EPG data in the last week. If Ice Guide on the Beyonwiz has been working before, it's not now. Check that Ice Guide is still enabled. If it is, do a Check User Info. This will either highlight a network issue or start Ice Guide working again.

IceTV Forum

IceTV Applications => Smart Recording website and General questions => Topic started by: MagicTyger on October 09, 2011, 06:18:01 PM