Messages

Update: at 8:21pm the Topfield suddenly went into 'loading' mode & all recordings shut down. It did it again at 8:36pm, although it wasn't recording at the time. Maybe that's what has been happening to the other recordings? I just happened to be watching Loser through the Topfield at the same time as it was recording, so that's how I saw what it was doing. I was still watching 10 through the Topfield when it did it the scond time 15 mins or so later. I definitely was not touching the remote at all, so I didn't accidentally turn it off or anything like that.
Why is it doing this? I want it to stop! It clearly has only been doing this in the past two weeks. It wasn't happening before that point.

I'm only getting about 1 minute if the previous program or promos.  I have set the padding at the start of 1 min. Certainly not enough to chew up the 20 mins at the other end. I've just checked the clock, and the time agrees with my watch & my iPhone, so I am comfortable with the clock being right.
I am recording Biggest Loser on 10 & Who Do You Think You Are in SBS at the moment. I just checked the recorded programs list (these are still reording at this stage). Loser was showing that it had recorded 23 mins at 7:52, out of a planned 1 hr, 26 mins.  Which with the 1 min front adding would be exactly correct. At the moment they are both still recording. But as I said before, this problem can be random in the past two weeks. The recordings for some programs doesn't go the planned distance, & others are just fine. Sometimes on the same night. Loser on 10 failed on Sunday night, but Hawaii Five -0 the same night on 10 was find. No rhyme or reason that I can see.

No. The reordings actually stop before you get to the end of the program. & as you know, the ABC is pretty good at ontime running compared to other free to air channels.  The other channels are the reason why I have the 20 min padding at the end of the show.

I am in Sydney. I made sure that my time setting is GMT +10 & Daylight Saving is set to off (at this time of year). I also have the recording padding set to 1 min at the start & 20 at the end (you just can't trust some stations to be on time). Timer recording is currently set at 10 mins (I don't understand this one at all). Isn't the recording tie actually set by what program you are recording? I have a 2400 with 1Tb HDD. I currently have more than 500GB free, so that doesn't explain what is happening & why only on certain programs. Hawaii Five-0 & Mr & Mrs Murder are both recording without problem.

I tried to record Dr Who again this evening on ABC 2. Even though the result in the recirded program list says that the length of the reording is 1hour 6 mins ( which would be about right because Who was 8:30 - 9:15pm), it -still- didn't actually record to the end of the program! Plus, it didn't reord the entire episode of 4 Corners or the Biggest Loser either on the same night.

This problem seems to be a bit random. Most things I have set to record (as series) work perfectly fine. I've done a random check on some things & fast forwarded through them & the entire shows are there. But the problem seems to have happened with Dr Who in the past two weeks, Biggest Loser -about the same time, & Four Corners this week. It's very puzzling. I don't know what else I should do.

For at least the past two weeks, I have been unable to record the full program. I have the recording set on Ice TV to record the series, but for the past two weeks it only seems to be recording about half the show. This is not an acceptable situation for a whovian! Help! What is going on?

With the Dayligh Saving change this morning, I tried to ownload the latest software for my Toppy 2400 this morning. I tried both via my WiFi & by downloading it onto a USB stick. Was not able to access the update server via the WiFi (yes, I had the address you have on your site). I tried to download it onto my computer. I spent over 30 mins trying to access the Topfield website here in Australia. No success at all.

What do we do now? How do we update our Toppy's?

I did get the email about Daylight Saving ending, but the instructions didn't work. My Toppy 2400 doesn't tell me what sifteware it is running. Plus, the update server address in your instructions, diesn't work. I spent 30 mins this afternoon trying to get onto the Topfield website, & couldn't do it. It was coming up with error messages. Some of the messages were that I wasn't connected to the net, but I was able to get into other websites, so I don't believe that message.

I had followed the Daylight Saving instructions assuming I had the latest software in. He early hours of this morning. When I checked the reservations at about 12:30pm, there was still nothing there. After spending more than half an hour trying to download the software onto a usb to manually update the software (just in case it wasn't up-to-date), I ended up having to do a straight out factory reset to get it to load the reservations (which it did within 2 mins of finishing the reset). Mind you, I noticed in Time, it shows the correct time but it says On for Daylight Saving. I'm not going to change it, why mess with what's working, right?

Thanks for that. We'll see how it is by this time next week.

Fingers crossed.

I've noticed recently that in order to get the recordings to update I have to do the whole search for channels, set the network & log back into IceTV routine. It will load the week's worth of recordings, but when the days pass (successfully), it doesn't update for the new days without the whole 'reboot' routine.
Shoudn't it update by itself from the My Week listings in my account?

I'm having the same problem with my Toppy. The guide shows the information for eleven on 11, but if you select it from the guide you get One. In order to see eleven, you have to choose 12. But 12 shows information for One. Sigh. I have rescanned the toppy, but still the same.

How do I delete all the Ten network channels? Someone at my office is having the same problem with his toppy too.