Print Page - No Recommendations in app

Title: No Recommendations in app
Post by: prl on June 19, 2023, 10:20:53 AM

There are no new recommendations for the ACT region this week in my iPhone IceTV app.

I received the What's on this Week email overnight, but none of the shows in it are showing in the app.

All that's showing in the app for this week are Wild Rockies and 24 Hours in Emergency (tonight) and Queen of Oz (Wednesday), but for some reason they were in Friday's What's on this Week, and were also sent to my app on Friday. They aren't in this week's "What's on" email.

I've tried getting the app to update by swiping down from the top of the lists in TV Guide and My Week, and forced a complete new download in Settings>Reset Application, but none of those fetched any new recommendations.

Title: Re: No Recommendations in app
Post by: Jennifer on June 19, 2023, 10:56:04 AM

Hi,

Recommendations have been turned and should be showing now.

Cheers
Jennifer
Guide Team

Title: Re: No Recommendations in app
Post by: prl on June 19, 2023, 10:58:21 AM

Thanks, Jennifer. It looks good now.

Title: Re: No Recommendations in app
Post by: prl on September 18, 2023, 10:59:40 AM

There don't seem to be any recommendations for the ACT in the iOS app this morning. I've tried swiping down in the TV guide, and Settings>Reset Application, but there's still nothing. I got my What's On This Week email overnight as expected.

Title: Re: No Recommendations in app
Post by: prl on September 18, 2023, 12:40:25 PM

Thanks to whoever fixed it. The recommendations are showing on my iPhone now.

IceTV Forum

IceTV Applications => Smart Recording on iPhone/iPod Touch/iPad => Topic started by: prl on June 19, 2023, 10:20:53 AM