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Topics - Naffnick

#1
SKIPPA / Skippa User Experience so far
September 24, 2015, 11:31:02 AM
As one of the few to have already received my Skippa, I just wanted to share my initial thoughts so far on the unit. Mine arrived yesterday and I have to say that, if you can get over the cheap looking green LED display straight from the 1990's, it's a neat little unit. The smaller form factor means it's unobtrusive and fits in well with my existing devices. The initial setup was easy AND there was an HDMI cable included in the box - a nice surprise seeing as a lot of other manufacturers consider it an optional extra on an HD device, so well done IceTV for that!

The remote looks nice and feels good in the hand, but there was a fair bit of button mashing going on as it seems at times either unresponsive or too responsive adding double characters from a single press. My next job is to complete the Skippa setup on our Hamony remote, which hopefully should alleviate this bugbear.

One thing I found distracting was the IR sensor flashing red when the Skippa wasn't even the device in focus and I wasn't even using the Skippa remote. That is to say, the unit was still receiving the blasts from our Harmony remote, when it was controlling our Topfield TRF7160 at the time. Difficult to tell if anything was going on as the Skippa wasn't the device showing on screen, but I sure hope not otherwise I could have done some damage somewhere! Perhaps that could be fixed by a firmware update or something?

I had no trouble connecting to my IceTV account, except for having to use the cacky remote, so no complaints there. I've scheduled a couple of shows to record via the Android app today so will let you know if they're successful or not, but all looks good so far.

I did notice a semi-annoying popup for HbbTV or Freeview Plus when changing channels, but I'm sure its a feature, not a fault with the model and that if I explore that a little deeper It'll probably be something I'd make use of.

That's all so far. Happy "Skipping" all!
#2
SKIPPA / Skippa Warranty Question?
September 10, 2015, 03:43:55 PM
Hi All,

First time poster here, so my apologies if this has already been dealt with elsewhere.

Just wondering about the Skippa 12 month warranty. The current Skippa manual (V1.2) states on page 61 that the warranty will be for 12 months from the date of purchase. I paid for my Skippa back at the end of May as one of the early pre-orders. I still haven't received it and if I don't receive it until the end of September, that's 4 months since I made the purchase. What happens if I try to make a warranty claim in June next year, which would be well within a 12 month period of the unit being delivered and operational? Will IceTV honour the warranty for 12 months from the delivery date or am I left with a warranty covering 4 months when I didn't even have the unit?

As this is their first foray into their own branded PVR I think there's an increased possibility of things going horribly wrong (not saying it will - just that it's more likely that there will be "teething problems"), increasing the likelihood of warranty claims. Personally I'd be a little peeved if the unit failed after 8 or 9 months only to discover the warranty period had expired.

I think this is worth getting in writing somewhere so it's crystal clear.

Cheers,
Callum