Dead Icebox

[Aardvark]

My Icebox appears to have died, absolutely no output on HDMI, I have tried different HDMI cables on different HDMI inputs but absolutely nothing. Logfile contains multiple

2026-02-27 23:10:16.060 T:3813807    info <general>: CAESinkALSA - Unable to open device "hdmi:CARD=PCH,DEV=0" for playback
2026-02-27 23:10:16.060 T:3813807   error <general>: CAESinkALSA::Initialize - failed to initialize device "hdmi:CARD=PCH,DEV=0"

Any suggestions on where to go from Here?

I see that you have no Iceboxes for sale so is BYOB the only alternative if the box is really dead?

Thanks for any help.

[IanL-S]

Do not recall seeing anything like this before. @Daniel Hall may have something useful to contribute.

You have tried many HDMI cables and multiple TV HDMI ports, and I assume you have tried both HDMI ports on the IceBox.

Has the firmware for the TV been updated recently, in which case the HDMI port settings may have changed; for example it is set to resolution that the IceBox does not support, or is different to the one set in the IceBox configuration - the recommended settings being 1920x1080 @ 50 Hz. Are you able to test it on another TV.

You could try a soft reset, and if that does not work, a hard reset - assuming you have not already done so. You could also try reinstallation of the IceBox firmware - copy the installation file using ftp to the updates folder:
/storage/.update
The ".' indicates that the folder is a hidden folder.

[raymondjpg]

My Icebox appears to have died, absolutely no output on HDMI, I have tried different HDMI cables on different HDMI inputs but absolutely nothing.
Any suggestions on where to go from Here?

From what I can see on the internet the IceBox (like many NUCs) has two HDMI outputs. It seems unlikely to me that there would be a hardware failure on both at the same time, and more likely that there has been a change in the device it's connected to. So if you can, connect the Icebox to another device such as a PC monitor to see if there is a signal from each or either HDMI output. You might need to take the Icebox to another location to do that, maybe a friendly local electronics store.

Otherwise IanL-S's suggestion to reset the IceBox recommended setting to 1920x1080 @ 50 Hz has got people out of trouble before now, but to do that you need to be able to see onscreen output from the Icebox.

[MD]

Due to AI data centre demand even the cost of just the 1TB SSD is exceeding $350 so we cannot import the components for the IceBox at a price anywhere near what our customers can bear.

A BYOB solution is the only cost effective option for now but the tuner(s) could be reused on an IceBox if they eventually become available at or near the old prices.

[Aardvark]

A Lazarus like resurrection. Not sure exactly what fixed it, but I unplugged and replugged every connection, checked TV setup, powered everything down and left it for 30mins. Powered everything on and restarted and everything is working again.

Thanks for the suggestions.

[Daniel Hall at IceTV]

Generally this message is when it's lost the output to the TV, restarting the IceBox is generally the quickest fix. Then it's about checking the HDMI cables specifically.