emailed price increase does not match recent invoice

[chopper]

Hello. 

I just received an email from "IceTV <support@icetv.com.au>" which says in part:

Due to our increasing operational costs I'm afraid we have no choice but to increase our monthly subscription price by $1.00 to $9.99 a month, effective 1 July 2025.

My last IceTV renewal email said:

Product renewed:
      1-Month XMLTV/Plex Renewal Subscription
      Guide region: Adelaide

   Total Cost (Including GST): $3.99

So, $3.99 to $9.99 is not a $1.00 increase and certainly more than a 100% increase.
At that price-point it does not represent value for money for me, given there are free alternative sources.

I wonder, has there been some mistake ?

[Daniel Hall at IceTV]

This does not affect the XMLTV/Plex only feed, that will stay at $3.99. It looks like your account was not converted across correctly so you received this notice in error.

[chopper]

Great !  Thanks !

IceTV is good for me and remains a valued service !

[IanL-S]

On a positive note, I suspect the percentage increase is well below the increase in coffee at my local coffee shop - sill less than two two standard coffees. For what you get it is outstanding value. I am currently in remote WA and have just updated my timers for the weekend following the weekend newsletter.

I can also check if recorders are working by checking if they are still contacting the IceTV server. We had a 40 minute power outage an 90 nbn outage two days ago and I was able to see what havoc if any resulted. My Beyonwiz and IceBox are all working perfectly - Beyonwiz sometime spit the dummy when this happens.

[MD]

Out if interest I did the following calculation:

What would $8 ten years ago (our sub was $7.99) be worth today allowing for an average inflation of 2% per year?

It comes out, rounded to the nearest dollar, that $10 today will have the same purchasing power as $8 did 10 years ago, assuming 2% annual inflation.

So our price increase is effectively zero and i strived to achieve that in each of the past two one dollar increases.