Author Topic: IceGuide authentication problem  (Read 6246 times)

Offline trapper

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IceGuide authentication problem
« on: January 11, 2007, 06:59:29 PM »
There seems to be a problem with authentication on the IceGuide site at the moment. A correct username and password just results in the authentication dialog returning. Three attempts and the "Authorization Required" page results.

Offline Gary

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Re: IceGuide authentication problem
« Reply #1 on: January 11, 2007, 07:51:46 PM »
I presume this is related but trying to log on via the website gives me a "Database error: Table 'ice3.tblMembers' doesn't exist" messge.

Offline timetorelax

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Re: IceGuide authentication problem
« Reply #2 on: January 11, 2007, 08:04:50 PM »
I'm having the same problem as well, hopefully it can be fixed by tomorrow because I need to update my topfield

Offline Daniel Hall at IceTV

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Re: IceGuide authentication problem
« Reply #3 on: January 11, 2007, 08:17:29 PM »
There was a problem with the database that required it to be restored.

We are hoping that it will be finished shortly, but don't currently have a time frame.
Regards,

Daniel.
CTO.

AndrewT

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Re: IceGuide authentication problem
« Reply #4 on: January 11, 2007, 09:54:22 PM »
So the system status is no longer "All Systems 100%"?


Offline Daniel Hall at IceTV

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Re: IceGuide authentication problem
« Reply #5 on: January 11, 2007, 09:56:34 PM »
Yeah, unfortunately though as the site is database driven the status can't be updated at the moment.  :-[

Offline Daniel Hall at IceTV

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Re: IceGuide authentication problem
« Reply #6 on: January 12, 2007, 12:13:32 PM »
Everything is now back up and running.

The majority was back early this morning, but everything is now back to normal.

Offline Gary

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Re: IceGuide authentication problem
« Reply #7 on: January 12, 2007, 12:29:02 PM »
Thanks.


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