Author Topic: startup shortcut points to wrong file 2.0016  (Read 7512 times)

Offline zoszos68

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startup shortcut points to wrong file 2.0016
« on: June 08, 2007, 07:06:52 PM »
hi the new Ice TV Interactive Vista version startup shortcut points to "C:\Program Files\IceTV\IceTV Interactive\IceTV.exe" which does not exsist. I found the correct file name "IceTV Interactive.exe".

But for most I would think would have no idea. So hopefully it will be fixed for others soon.

By the way I did remove the shortcut reinstall (repair) and the shortcut reappeared wit the the wrong destination. Unless my reg has stored it then theirs a problem.
Zos

Edit: Just noticed uninstall programme is to remove reg entries only but will uninstall and run reg entries remove programme then reinstall.
« Last Edit: June 09, 2007, 08:29:00 AM by zoszos68 »

Offline Daniel Hall at IceTV

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Re: startup shortcut points to wrong file 2.0016
« Reply #1 on: June 08, 2007, 11:11:01 PM »
For the latest version it is recommended to first remove the old version and the install the new version. Not perform a repair install as this can leave parts of the old installation behind.
Regards,

Daniel.
CTO.

Offline zoszos68

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Re: startup shortcut points to wrong file 2.0016
« Reply #2 on: June 09, 2007, 08:12:45 AM »
I did remove the old first and got the wrong startup shortcut. I will try removing the new one now and install again and see what happens.
Zos

Offline zoszos68

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Re: startup shortcut points to wrong file 2.0016
« Reply #3 on: June 09, 2007, 08:25:25 AM »
Just finished install after reboot and the same wrong shortcut it even is named pimp my mce. I uninstalled via control panel as most would do. I will now try the uninstall programme to see if that makes a a difference.
Zos

Edit: Just realised the uninstall programme is a reg remover only so will uninstall via control panel run reg remover reboot reinstall then let you know the results.
« Last Edit: June 09, 2007, 08:34:46 AM by zoszos68 »

Offline zoszos68

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Re: startup shortcut points to wrong file 2.0016
« Reply #4 on: June 09, 2007, 08:45:25 AM »
Done and same problem last try will try manual remove of reg entries from hklm and hkcu./
Zos

Offline zoszos68

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Re: startup shortcut points to wrong file 2.0016
« Reply #5 on: June 09, 2007, 08:51:19 AM »
Done and same problem seems like a bug/problem. Will just manual fix shortcut for now and see if others have the problem or it's just me.
Zos

Offline dJOS

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Re: startup shortcut points to wrong file 2.0016
« Reply #6 on: June 09, 2007, 10:19:37 AM »
I had similar problem, I un-installed "PIMP" and installed "Remote" and discovered that it wouldn't work at at all as none of the folder structure in the "AppData\Roaming\IceTV\IceTV Interactive" section had been created bar the "ICE TV Interactive" root folder and as a result "Remote" had a bunch of "can't find errors" in it's log.

So I re-installed and this time everything except the Startup icon worked - when I checked to see what it was pointing at, I doscovered it was looking for "ICETV.exe" and not "IceTV Interactive.exe" as it should have been.  ???
My Home Theatre Project

Quad Tuner 7MC box now replaced by 2x TiVo's HD's by order of the Wife!

Offline dJOS

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Re: startup shortcut points to wrong file 2.0016
« Reply #7 on: June 09, 2007, 06:57:47 PM »
Ok now im pi$$ed off, "ICE TV Interactive" is a POS!!! I had everything working perfectly with "PIMP" and now all I have is a TV guide and no remote programming. The "cache" files in the Tasks folder aren't being created when ICE updates and so now im not getting any remote programming at all!  >:(

I've tried 1/2 a dozen un-installs & installs and got absolutely nowhere  - also to add insult to injury the shortcut placed in startup still gets created pointing at a non-existent "icetv.exe" and is still incorrectly named.

ICE Guy's your QA process needs some work,

Signed, unhappy customer with 1/2 working Media Center!

Offline dJOS

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Re: startup shortcut points to wrong file 2.0016
« Reply #8 on: June 09, 2007, 07:32:00 PM »
Here is the error in ITVI!:

System.IO.FileNotFoundException: Could not find file 'C:\Users\Derek\AppData\Roaming\IceTV\IceTV Interactive\ChannelsResponse.bin'.
File name: 'C:\Users\Derek\AppData\Roaming\IceTV\IceTV Interactive\ChannelsResponse.bin'
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access)
   at IceTV.utility.getChannels(Boolean update)


and all I have in the interactive dir is:

\2.0.0.16
history.log

Why wont ITVI create the tasks folder and its contents ??? despite repeated clean installs etc?


ps. im running with UAC disavble so all tasks/programs are run as admin.



Offline dJOS

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Re: startup shortcut points to wrong file 2.0016
« Reply #9 on: June 10, 2007, 01:36:55 PM »
Ok by some miracle I got ICE TV Interactive working this morning:

I uninstalled ITVI (for the 50th time), deleted the ICE TV folder completely from my profile (also for the 50th time) and then re-installed ITVI & re-registered my PC (also for the 50th time) and without even going through the Guide setup in Vista, it started working again and my timers got set properly ???

Seriously guys this MUST be a software QA issue (im an IT Business Analyst) so I suggest you give your code monkeys several swift kicks to the hind quarters!!! The fact that the start-up shortcut points to a non-existent file and is still called PIMP speaks volumes!  ::)

Offline zoszos68

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Re: startup shortcut points to wrong file 2.0016
« Reply #10 on: June 11, 2007, 05:32:27 AM »
At least I'm not alone with the startup shortcut pointing wrong, wrong icon and wrong name.
Needs fixing for others who don't know so much asap.
Zos

Offline Daniel Hall at IceTV

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Re: startup shortcut points to wrong file 2.0016
« Reply #11 on: June 12, 2007, 09:37:49 AM »
A new build has just gone up that fixes that startup shortcut pointing to the incorrect location.

As to the problems downloading the channels list, previously the channels list could only be downloaded once every 12 hours, so the problems that were experienced when trying to update for the first time had to do with this. We have now changed this to be 15 minutes, the same as for the rest of the request for IceTV Interactive, this will be for a limited time while people are updating.

Offline dJOS

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Re: startup shortcut points to wrong file 2.0016
« Reply #12 on: June 12, 2007, 06:36:29 PM »
Thanks Daniel, I'll have a go with the updated version.

PS. It would be nice to see more of you on these forums as when you do post the info is very helpful. (I can't be bothered with phone support and prefer the forums)

Offline MattB

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Re: startup shortcut points to wrong file 2.0016
« Reply #13 on: June 12, 2007, 08:42:49 PM »
Where does one find the updated build?

Offline Daniel Hall at IceTV

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Re: startup shortcut points to wrong file 2.0016
« Reply #14 on: June 12, 2007, 08:46:17 PM »
The link is the same as the old version.

But to make things simpler, it can be found at http://www.icetv.com.au/cgi-bin/downloads.cgi?op=get_file&number=13.


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