If you can send us the history.txt file that the PIMPmyMCE application creates we can have our guys try and find out what is going on.
The email address to send it to is
support@icetv.com.auThe file itself can be found in the folder C:\Documents and Settings\(Your Windows UserID)\Application Data\IceTV\PIMP my MCE\
If you can't see the "Application Data" folder then you will probably need to enable hidden files and folders, in a normal file listing window go to the "Tools" menu and select "Folder Options" and on the "View" tab there will be an option for "Hidden Files and Folders" and in this section select "Show Hidden Files and Folders".