Author Topic: SOLVED: When I click on IceTV Tray Icon Nothing Happens  (Read 2071 times)

Offline tonyeliza01

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SOLVED: When I click on IceTV Tray Icon Nothing Happens
« on: September 17, 2011, 07:54:33 AM »
Hello,

I have IceTV installed on a Windows 7 64-bit machine. I just installed the latest AMD Catalyst driver 11.8 and now when I click on the IceTV icon in the Windows tray I do not get the setting menu popping up. That means I cannot change my IceTV settings and no shows will record either. Can anyone help?
« Last Edit: September 17, 2011, 10:14:50 AM by tonyeliza01 »

Offline tonyeliza01

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Re: When I click on IceTV Tray Icon Nothing Happens
« Reply #1 on: September 17, 2011, 10:12:21 AM »
I fixed it following the instructions of Dave at IceTV in below quote:

It could be that your Ice program has a corrupted record that's stopping it from running properly. Please try the following which should fix it:

* First close the IceTV Interactive program by right-clicking on the IceTV icon on the bottom right of the screen near the time (It's a blue circle with a white X inside)
* Choose Exit

* Open “Computer” from the start menu.
* Select your hard drive from the list of drives available.
* Open the “ProgramData” folder. If you do not see this folder you will need to turn on the showing of hidden files, follow these steps to do this:
1. Click on the “Organise” button in the bar at the top of the window.
2. Select “Folder and Search Options” from the menu.
3. Click on the “View” tab.
4. Place a dot in the box marked “Show hidden files and folders”.
5. Click “OK”.
6. You should now be able to see the “ProgramData” folder.
* Open the “IceTV” folder.
* Open the “Interactive” folder.

* Delete all folders there. You should see a '3.0', a '3.0.0.16' plus a few more folders
* Run IceTV Interactive again from the start menu.

That should fix the corruption. Let IceTV know if that still hasn't solved your problem.

Note: Please remember that IceTV staff do not actively monitor the posted messages. If you need help please phone or contact support via the Contact Us link on this site.

Thanks Dave.


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