Author Topic: Generic Program Details never updated  (Read 1927 times)

Offline ragracing

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Generic Program Details never updated
« on: May 09, 2013, 07:41:06 PM »
I have a noticed in the guide that the details for some shows e.g. Peppa Pig and Fireman Sam just have generic details list against them in my guide on my PC but on the site it actually lists the episode name and details.

Why are these details never updated to the guide on my PC?

I have only just noticed this happening.

Thanks
Duncan

Offline Dave at IceTV

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Re: Generic Program Details never updated
« Reply #1 on: May 10, 2013, 08:36:26 PM »
Hi Duncan,

It sounds like Windows media center is using the free to air guide data for those channels.

Please see the following knowledgebase article:
http://support.icetv.com.au/entries/20068553-My-channel-says-no-guide-data-or-shows-the-guide-for-a-different-channel
cheers

Dave
Customer Service

Offline ragracing

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Re: Generic Program Details never updated
« Reply #2 on: May 12, 2013, 02:24:55 PM »
Thanks for the reply Dave but the guide is using IceTV Data and it is only the mentioned programs that seem to be missing details.

I have looked in the Guide and on Wednesday this week Peppa Pig and Fireman Sam just have Generic Details where Thursday and Friday are Ok.

Thanks
Duncan

Offline Dave at IceTV

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Re: Generic Program Details never updated
« Reply #3 on: May 17, 2013, 09:00:45 PM »
OK, that should be because the old episodes have a generic series description and the new episodes get a description of the actual episode.

We started entering episode descriptions only recently so any old episodes that are already in the system retain their generic series description.


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