Toppy 2400 & IceTv guide problem

[GeorgeC]

My Toppy is not receiving guide information for some channels (Gem, Go! and One e.g.) My Humax is okay. The Humax has Gem as 52 but the Toppy has 50. I can't seem to change the Toppy. Tried EPG reset, rescan channels but nothing changes?

Any help appreciated.

George

[IanL-S]

Given the LCNs you appear to be in a regional area. I would expect 9gem to be on LCN 52 (50 should be 9HD and 51 9 Digital or the local equivalent). I have a dim recollection that GEM used to be on LCN 90 in metropolitan areas but changed to LCN 92 when 9HD was introduced.

You say you have done a new service scan, did you to a reset services first (if not the old settings can be retained). Menu, Installation, System Recover,  Reset Service List. If that does not help, try a firmware installation (do not save are retrieve your settings).

I assume you are using the latest firmware for the 2400 (Jan 29 2016 (v2.16.00)). If you you should update as it overcomes playback issues with MPEG4 (H.264) recordings. You can download the firmware from the oztoppy wiki: http://oztoppy.wikidot.com/firmware-list

Hope this helps

Ian

[prl]

In Canberra, my 5 & 50s are
5: Nine
50: 9HD
51: Nine
52: 9Gem
53: 9Go!
54: 9Life
55: YESSHOP
56: Aspire

And the WIN services (8 & 80s):
8: WIN
80: WIN HD
81: ONE
82: ELEVEN
83: WIN NETWORK (no programming, just a splash screen)
84: TVSN
85: GOLD
86: ONE
88: WIN

YMMV, especially for the advertising channels.

[Dave at IceTV]

And the WIN services (8 & 80s):
8: WIN
80: WIN HD
81: ONE
82: ELEVEN
83: WIN NETWORK (no programming, just a splash screen)
84: TVSN
85: GOLD
86: ONE
87: WIN

I assume the last WIN was a (sequental) typo and you meant 88: WIN

[prl]

And the WIN services (8 & 80s):
8: WIN
80: WIN HD
81: ONE
82: ELEVEN
83: WIN NETWORK (no programming, just a splash screen)
84: TVSN
85: GOLD
86: ONE
87: WIN

I assume the last WIN was a (sequental) typo and you meant 88: WIN

Yes, it should be 88. I'll correc it.

[GeorgeC]

Sincere apologies for my slow reply. I have reset the services and that removed the old locations and that corrected the problem. Thanks for taking the time to reply.

[IanL-S]

Excellent! Thanks for letting us know.

Ian