Author Topic: topfield 2400 reboots on epg fetch  (Read 2268 times)

Offline fnqboy

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topfield 2400 reboots on epg fetch
« on: March 31, 2012, 08:34:30 PM »
hi i have just bought a topfield 2400 and have had some trouble with the unit rebooting whenever the epg fetches from the internet. i have also had some problems with sending the guide and recording but i have contacted support and we have sorted that out but i was wondering if anybody else had this issue with the unit
support have told me that they have heard of a few people with the same problem but topfield and support do not know what is causing it

Offline Dave at IceTV

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Re: topfield 2400 reboots on epg fetch
« Reply #1 on: April 01, 2012, 03:12:28 PM »
Hi fnqboy,

Did changing the LCNs (Logical Channel Numbers) in your account also fix your rebooting issue?

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Offline IanL-S

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Re: topfield 2400 reboots on epg fetch
« Reply #2 on: April 01, 2012, 05:10:45 PM »
This could be a firmware related issue. The November 2011 firmware was, in my experience, unstable. Most, if not all of the stability issues were addressed in the February 2012 firmware. For reasons that I do not fully understand, sometimes the firmware/setting becomes corrupted. Normally reinstalling the firmware will solve the rebooting. Before you update the firmware (use USB stick method, not internet update), do a reset to factory settings, install the firmware, and then do another reset to factory settings.

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