Author Topic: No Timers Since Daylight Saving  (Read 2834 times)

Offline Paul55

  • Guru
  • *****
  • Posts: 390
    • View Profile
No Timers Since Daylight Saving
« on: October 08, 2014, 11:52:15 AM »
Toppy 2400 - QLD, Brisbane.
I hadn't received any timers since a successful refresh on Saturday, so tried all the usual attempts at logging in etc.
Tried deleting all timers and then resend all recordings - nothing.
I then did a factory reset/rescen as  a last resort - even though I didn't think this was the problem.
Did a resend all recordings to my Toppy and still nothing in my timers.
During this period I received an email from IceTV about failed timers. This was included in every failed timer:

Message from recorder:    TASK_MSG_INVALID_SERVICE

I have my region set as Brisbane (always have done) so daylight saving SHOULDN'T be a problem. But it's very coincidental that I haven't had any success since Saturday.
Any ideas?

Offline IanL-S

  • Guru
  • *****
  • Posts: 982
    • View Profile
    • IceTV SKIPPA wiki
Re: No Timers Since Daylight Saving
« Reply #1 on: October 08, 2014, 12:44:05 PM »
Hmmm. I have a 2400 that I could never get to download timers from IceTV. I am not alone in that.

But in your case it just stopped. As the download is initiated by the Toppy, there may be something at your end that is contributing to the problem.

It could be that the request to IceTV is timing out for some reason - have you recently changed the settings on your router? I would try powering off you modem or modem/router, you router, and any switches between the Toppy and the router. The turn the back on starting with the Modem.

Are you using a static IP address on the Toppy and/or a reserved IP address on the router? If not, changing to staic/reserved may help (particularly if you connect via a wireless dongle).

If that does not work, You could always try an abundant caution firmware reinstallation (see http://oztoppy.wikidot.com/updating-your-firmware).

Ian
« Last Edit: October 09, 2014, 09:38:03 AM by IanL-S »
IceTV: 2xTRF-2400 + 2xTF7100HDPVRt + SKIPPA + T2
No IceTV: a few Toppys
Synology NAS
Check out the oztoppy wiki and Topfield Aus Forum for Toppy help
ozSKIPPA wiki coming soon (I hope)

Offline Rowdy

  • IceTV Beta
  • Junior Member
  • *
  • Posts: 17
    • View Profile
Re: No Timers Since Daylight Saving
« Reply #2 on: October 08, 2014, 01:11:11 PM »
You could also try re-entering your username and password in the IceTV settings menu on the Toppy.
Topfield 5000, 2400, Skippa

Offline Paul55

  • Guru
  • *****
  • Posts: 390
    • View Profile
Re: No Timers Since Daylight Saving
« Reply #3 on: October 08, 2014, 01:44:22 PM »
Thanks guys.

User name/password was the first thing I tried - always get Login Successful response.

I've had no problem getting the the IceTV EPG data refreshed - using JustEPG (XML) and the native EPG. It's only timers that are the problem.

I can also log into the Toppy with TMSRemote and via the web interface.

I've experienced this before but always been able to resolve it by either resending or just waiting for it to 'fix' itself. I have a sneaking suspicion that there is glitch at the IceTV end - would be grateful if someone there could look at my Toppy's comms. (User Paul55).

I'll just do manual timers for a couple of days to see if it comes good.

Also, I'm having no issues with by Beyonwiz PVRs on the same account.
« Last Edit: October 08, 2014, 01:46:37 PM by Paul55 »

Offline Dave at IceTV

  • Guru
  • *****
  • Posts: 1258
    • View Profile
    • IceTV Knowledgebase Articles
Re: No Timers Since Daylight Saving
« Reply #4 on: October 08, 2014, 03:00:49 PM »
Hi Paul,

Your Topfield is fetching and reporting back as it should. So it appears to be ignoring the new schedules (as if it thinks it already has set them). Check the selected 'device' on each of your PVRs. i.e. Make sure that the Topfield is using it's own device name and the Beyonwizes are using theirs.

if that was okay, then the following steps should get it working again:
http://support.icetv.com.au/entries/22468327-How-do-I-clear-out-the-cached-guide-and-reservations-and-force-an-update-without-a-factory-reset
cheers

Dave
Customer Service

Offline Paul55

  • Guru
  • *****
  • Posts: 390
    • View Profile
Re: No Timers Since Daylight Saving
« Reply #5 on: October 08, 2014, 11:59:39 PM »
Thanks Dave.
I checked that 'device' is correct on all PVRs.
I'm almost certain that I did all the things in the referenced guide with no success. However, I'll follow the points in order tomorrow and let everyone know the result.
Is it all right to save save and restore settings (which have been fine for years)?

Offline grampus

  • IceTV Beta
  • Guru
  • *
  • Posts: 350
    • View Profile
Re: No Timers Since Daylight Saving
« Reply #6 on: October 09, 2014, 05:57:49 AM »
Wondering if my DST experience this year has some relation to the problem.
In the past, On my Beyonwiz, I have been able to resend all timers at DST a time, by stopping Ice on my Bw, going to,initialise, clear all timers, do a resend all from the website, and then restart Ice on the BW.
This time this didn't work.
Tried a number of times, checked that my userid was correct, and that the correct device was selected in the configure.

I had to go to factory setting reset, and reconfigure to retrieve them successfully.
BeyonWiz, T3

Offline Paul55

  • Guru
  • *****
  • Posts: 390
    • View Profile
Re: No Timers Since Daylight Saving
« Reply #7 on: October 09, 2014, 09:58:03 AM »
OK, here's what happened.
I followed the guide and all went well - reservations downloaded within a few minutes.
Restored my settings (for favourite lists etc) - all reservations gone!!
Repeated full process - success!
It seems my settings had somehow become corrupted - which I haven't changed for months (maybe years). Strange that it happened at the DST changeover - coincidence?.
I don't get these glitches with my Beyonwiz machines, but my wife loves the Toppy so I have no choice but to persevere.
Anyway, happy that it's all working now.

Offline IanL-S

  • Guru
  • *****
  • Posts: 982
    • View Profile
    • IceTV SKIPPA wiki
Re: No Timers Since Daylight Saving
« Reply #8 on: October 21, 2014, 05:03:58 PM »
The implementation of IceTV on Toppys is in need of a complete reworking. I have sent a list of issues with the implementation to both Topfield Australia and Topfield in Korea. Hopefully they will get around to fixing it. If, as mentioned elsewhere on this forum, Topfield intend adding IceTV support to one of the 6000 series Toppys, then that may be an opportunity to rework IceTV for the TRF-2400, TRF-2460 and 7100HDPVRt Plus.

Ian


Share via facebook Share via twitter

xx
Timer failure but no timer conflict

Started by italo5 on Smart Recording website and General questions

1 Replies
25 Views
Last post July 22, 2019, 07:24:30 PM
by MD
xx
RBT is a single 1-hour episodes, not two half-hour episodes

Started by prl on IceTV EPG Content

4 Replies
131 Views
Last post July 18, 2019, 05:52:33 PM
by prl
xx
Graham Norton Show Friday 28th June

Started by simoncasey on IceTV EPG Content

0 Replies
81 Views
Last post June 29, 2019, 12:05:53 PM
by simoncasey
xx
Travel Oz - no season and episode numbers

Started by Peter_H on IceTV EPG Content

2 Replies
100 Views
Last post June 20, 2019, 09:22:13 AM
by Daniel Hall at IceTV