Author Topic: EPG causing TF7100 to lock up  (Read 3446 times)

Offline Dazza

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EPG causing TF7100 to lock up
« on: August 24, 2008, 09:11:18 AM »
When I go to Prime HD EPG the topfield locks up.  When I reboot all the channel map data has disappeared.
Also interactive is not sending recordings to Prime HD.

This has only recently happened. I wonder if something has recently changed to cause the missing channel mapping etc

Dazza

Offline Matt at IceTV

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Re: EPG causing TF7100 to lock up
« Reply #1 on: August 29, 2008, 04:14:56 PM »
Unfortunately Topfield have not yet finished full integration of IceTV for the TF7100. They have been made aware of some Channel Mapping issues (namely Ch10HD and ABC1).

We had hoped this would have been done prior to launching their new product and we are obviously eagerly anticipating the release of a stable firmware which supports all of IceTV's Interactive features. We have been testing the latest firmware, but unfortunately there are still some minor issues needed to be resolved by their software engineers before you can utilise all of IceTV's features to their full capabilities.

We expect this development to be completed in the coming days and as soon as we have had adequate time to test their latest software we will notify all TF7100 users via email. Please register your interest via our "Contact Us" page (Title the query "TF7100" and direct it to "Sales"). (http://www.icetv.com.au/cgi-bin/webpage.cgi?op=show_contact)

As many customers received a Free 3 month Gift Subscription with the device as part of their purchase, we want to ensure that you get the best experience from IceTV and from your Free subscription.

There was an issue with LCN's for Ch10HD and ABC1 in Sydney and Topfield have added a channel mapping feature for these channels. If you have further questions regarding the progress with their firmware update or would like to alert them to possible Channel Mapping issues we suggest you call Topfield directly on 1300 766 440 as unfortunately we have no control or influence over the development work or the time needed to complete it.

Regards,

IceTV
General Manager
IceTV Pty
1300 654 803


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