Good to hear about the friendly support Chris.
PS - My WGT634U connected perfectly with 128bit WEP and continues to perform well.
My only gripe with it is the 2MB file transer limit. Even if it could upload say, 5MB MP3 files, that would be a bonus. Ideally, it could allow downloading of recordings. The guys at the Topfield forums have added functionality using the WGT634U/Icebox to allow simple sending of Taps and "other" small files to the Toppy via WiFi.