Author Topic: Persistent Doughnuts  (Read 2591 times)

Offline raymondjpg

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Persistent Doughnuts
« on: March 12, 2012, 02:53:45 PM »
I don't use the TF7100HDPVRt much now, owners are probably in a minority as IceTV customers, and there is nothing about this problem on the Topfield forum.

Lately I have seen a number of scheduled recordings transfer successfully to the Topfield, but opening the My Week tab on the web site doesn't show such transfers with a solid red circle but persistently as red doughnuts.

Has anyone else seen this recently? If not I'll open a support ticket with Ice and report back here what (if anything) there is in the way of a fix.

Topfield TF7100HDPVRt, Beyonwiz DP-P2, Beyonwiz T2, Beyonwiz U4, Hauppauge WinTV-HVR-2200, Hauppauge WinTV-MiniStick 01240, Hauppauge WinTV-dualHD (x2)

Offline raymondjpg

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Re: Persistent Doughnuts
« Reply #1 on: March 14, 2012, 08:33:38 AM »
The issue has been resolved (for now) by deleting the scheduled recordings in the PVR then resending all recordings from the TV Recorders page of My Account.

So far I have avoided factory resetting before resending any recordings. I see it as overkill and unnecessary in most cases. The instructions "Why do I need to Factory Reset my Topfield before clicking on the Resend Recordings link?" advise "Only click on this link after you have made a change on your box that causes it to wipe all the recordings from the reservations page" and goes on to say "The list is normally wiped by:

    Performing a factory reset
    Deleting and rescanning your channels"

They do not list deleting the scheduled recordings in the PVR as an option.

Perhaps their instructions are applicable to the more recent Topfield PVRs, but if I owned one I would still try deleting the scheduled recordings in the PVR then resending recordings, before I resorted to a factory reset.

Offline IanL-S

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Re: Persistent Doughnuts
« Reply #2 on: March 14, 2012, 10:11:20 AM »
IceTV have tweaked their servers in some way and this incorrect indication of queued timers which have in fact downloaded has been remedied. The fix was put in place late last week and will take a few days to fully deal with the issue. I have not see this for several days now for either the 7100+ or 2400 (I no longer use IceTV interactive for my 7100 ... too many Toppys and not enough available IceTV devices.

Ian
IceTV: 2xTRF-2400 + 2xTF7100HDPVRt + SKIPPA + T2
No IceTV: a few Toppys
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Check out the oztoppy wiki and Topfield Aus Forum for Toppy help
ozSKIPPA wiki coming soon (I hope)

Offline raymondjpg

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Re: Persistent Doughnuts
« Reply #3 on: March 14, 2012, 10:28:22 AM »
IceTV have tweaked their servers in some way and this incorrect indication of queued timers which have in fact downloaded has been remedied. The fix was put in place late last week and will take a few days to fully deal with the issue. I have not see this for several days now for either the 7100+ or 2400 (I no longer use IceTV interactive for my 7100 ... too many Toppys and not enough available IceTV devices.

Ian
Thanks for the advice that the problem was at the Ice servers end, and that this was not confined to the TF7100HDPVRt.

Yesterday I tried my usual practice of deleting the timings on the PVR, then deleting and re-enabling the timers on the Ice server, to no avail. I suspect that Ice's fix was not in place at that time, and that it might have succeeded if it was.

In any case, now that the resend timers strategy has worked (it seems) I might try that instead of deleting and re-enabling the timers on the Ice server when daylight saving comes round again.


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