Author Topic: Slow performance/hangs  (Read 6538 times)

Offline mikeyjames

  • Junior Member
  • **
  • Posts: 19
    • View Profile
Re: Slow performance/hangs
« Reply #15 on: January 18, 2013, 07:41:58 PM »
Hi,
At work I use Windows XP with either ie8 or Firefox (not sure what the connection is but at a major hospital)
At Home I use Win 7 with either ie9 or firefox (Optus 100Mbit cable connection).

Ironically, tonight is the best it has been in a long time. The reason I checked the forum was to see if you've updated something.

Thanks

Mick

Offline mikeyjames

  • Junior Member
  • **
  • Posts: 19
    • View Profile
Re: Slow performance/hangs
« Reply #16 on: January 18, 2013, 07:47:56 PM »
Hi again,

Well I spoke too soon, it's slow again.

Just figured out that if I do from "TV Guide" it's quick, if from "My Week" it's slow.

Mick

Offline mikeyjames

  • Junior Member
  • **
  • Posts: 19
    • View Profile
Re: Slow performance/hangs
« Reply #17 on: January 19, 2013, 08:07:40 AM »
Hi,

I'm now at a friends home using a Telstra ADSL connection Win7 32 bit and same pattern:

Record from "My Week" = very slow to respond
Record from "TV Guide" = fine.

That means all of the following five me the same pattern:

Win7 64 bit and 32 bit with ie9 or Firefox from home with Optus Cable
Win XP 32 bit with ie8 and Firefox on a fast but unknown connection at work
Win7 32 bit with ie9 or Chrome from Telstra ADSL

Could it be that I have lots of favourites and key words set up???

Thanks

Mick

lukem

  • Guest
Re: Slow performance/hangs
« Reply #18 on: January 19, 2013, 10:27:19 AM »
Hi Mick,

We're not seeing any system issues but perhaps it could be related to the number of favs, which we'll investigate. Can you quantify "slow"?

Offline Dave at IceTV

  • Guru
  • *****
  • Posts: 1258
    • View Profile
    • IceTV Knowledgebase Articles
Re: Slow performance/hangs
« Reply #19 on: January 19, 2013, 12:08:55 PM »
Hi Mike,

I have as many keywords as you, but mine are 'keyword recordings'. All of yours are 'keyword favourites'. I have seen lots of 'keyword favourites' cause unusual behaviour before.

I notice that 3 of your keywords are duplicated. Making the system search twice for the same 3 keywords can't help.

Another keyword that can cause slow behaviour is your 'genre:movie' keyword. When there are lots of movies in the guide it could be even slower.

- Try removing the duplicate keywords.
- Then replace 'title:star title:Trek series:star series:trek' with "star trek" - note the double quotes.
- If it is still slow, remove the genre:movie keyword and see if that helps.

You could also replace these 2 keywords:
desc:Attenborough
title:Attenborough's

With the following single keyword:
Attenborough

Which would give the same results.

Remove the genre:movie keyword last, if the other changes don't help, as obviously you'd want to keep the movie keyword.
« Last Edit: January 19, 2013, 12:10:57 PM by Dave at IceTV »
cheers

Dave
Customer Service

Offline mikeyjames

  • Junior Member
  • **
  • Posts: 19
    • View Profile
Re: Slow performance/hangs
« Reply #20 on: January 22, 2013, 12:21:51 PM »
Hi Dave,

Appreciate the help. When I have a chance I'll do as suggested and get back to you.

Cheers

Mick

Offline mikeyjames

  • Junior Member
  • **
  • Posts: 19
    • View Profile
Re: Slow performance/hangs
« Reply #21 on: January 22, 2013, 05:54:25 PM »
Hi Dave,

Well, I did a big cleanup - can't believe the rubbish I had saved as keyword/favourites etc over the past couple of years.

Anyway, with no keywords it's lightning fast. A little disappointed with the fact that all I have to do is place one keyword/favourite like "documentary" and it slows considerably.

I can live with it now as definitely better than before.

Thanks

Mick


Share via facebook Share via twitter