Author Topic: Missing times on My Shows entries  (Read 4740 times)

Offline prl

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Missing times on My Shows entries
« on: February 23, 2012, 06:42:01 PM »
Since this afternoon, some of the day's entries in My Shows aren't showing any time in the left-hand column. See image.
Peter
Beyonwiz T4 in-use
Beyonwiz T2, T3 & T4 for testing

Offline MB4913

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Re: Missing times on My Shows entries
« Reply #1 on: February 23, 2012, 06:45:35 PM »
Same here, also in Canberra.

Offline prl

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Re: Missing times on My Shows entries
« Reply #2 on: February 23, 2012, 06:46:43 PM »
I wonder if it's the recent server changes?

Offline sbray28

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Re: Missing times on My Shows entries
« Reply #3 on: February 23, 2012, 07:42:05 PM »
Hi,

I too am having this problem on both the internet and mobile devices (such as ipad and iphone).  It also means that I cannot set up any new recording or update existing ones.  This has effectively made IceTV a very expensive tv guide for me only.  I am back to having to manually set on recordings on my Topfield.  Hope they fix it soon.

Offline Dave

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Re: Missing times on My Shows entries
« Reply #4 on: February 24, 2012, 12:58:37 PM »
I have the same issue.  Times not being displayed for program recordings.
 
Also, It appears that none of my programs are listing as scheduled on my device.  All recording are listing as queued for my device, not scheduled for recording.  I checked on the device and the programs are being scheduled.
 
It looks like the acknowledgements from my device aren't making it back to the server, or just the updates to the web pages are failing.
 
Dave.
Antec NSK2480B Case & PSU, Asus M4A785TD-M-EVO motherboard, AMD Phenom II 965 3.40Ghz quad core CPU, 4Gb RAM, Hauppauge HVR2200 Dual Tuner, 1Tb and 500Gb WD HDDs, Windows 7 Home Premium

Offline melmac

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Re: Missing times on My Shows entries
« Reply #5 on: February 24, 2012, 05:52:09 PM »
I've been seeing this problem at least 2 days maybe 3 now and it's a little annoying. When I first hit My Upcoming shows it has some times missing but if I then hit refresh it changes and if I hit it again it changes again. Working out whats on when is turning out to be very difficult
A comment from Icetv at least acknowledging that they are aware of the problem wuld be appreciated.

Offline NBOSTI

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Re: Missing times on My Shows entries
« Reply #6 on: February 24, 2012, 08:31:26 PM »
Same problem here.
It started straight after the server upgrades were done.

It doesn't appear to be affecting any of my devices (3 eyeTV tuners, 1 Topfield), all are receiving scheduled recordings,  but it is very annoying when checking on times and conflicting schedules.

Yes it would be nice to at least have this problem acknowledged by the IceTV staff but as the note says, these forums are not monitored by them.
So I shall contact them directly, advise them of this problem and hopefully it will be rectified once they are able to do so.

Offline prl

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Re: Missing times on My Shows entries
« Reply #7 on: February 24, 2012, 10:54:55 PM »
...
Yes it would be nice to at least have this problem acknowledged by the IceTV staff but as the note says, these forums are not monitored by them.
...
I agree it'd be good to have the acknowledgement, but despite what the note says, the IceTV forum is monitored by IceTV staff here. It's clear that they do, because they also respond here.

However, it's not an official support channel.

Offline grampus

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Re: Missing times on My Shows entries
« Reply #8 on: February 25, 2012, 04:31:23 PM »
I have the same issue.  Times not being displayed for program recordings.

I noticed that the problem can be displayed readily by just a refresh of the current window on the PC.
Hit f5, and its pot luck what appears.
Seems that the times are layed in after the shows are presented.
BeyonWiz, T3

Offline prl

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Re: Missing times on My Shows entries
« Reply #9 on: February 27, 2012, 06:13:01 PM »
Seems to be fixed, now (ACT Guide).

Thanks, IcePeople :)

Offline grampus

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Re: Missing times on My Shows entries
« Reply #10 on: February 27, 2012, 07:33:51 PM »
Seems to be fixed, now (ACT Guide).

Thanks, IcePeople :)
Hmm, still shows up as a problem on mine.
2 boxes, my week tab.  1 show on each.
one on thursday, one on saturday

Offline grampus

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Re: Missing times on My Shows entries
« Reply #11 on: February 29, 2012, 02:42:55 PM »
I now have another problem, as well as still missing times, I now have double entries associated with missing times.

I'll just put in 3 snips below, and will report it via the contact us mechanism.


Offline prl

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Re: Missing times on My Shows entries
« Reply #12 on: February 29, 2012, 02:56:32 PM »
I don't see any problem with the time labels. Taggart & Spooks have the same start times. So do Torchwood and Three Monkeys. My understanding is that that's how the times are supposed to be printed, and wasn't the problem I was referring to in my OP.

However, I'm now also getting one instance of the double entries (ACT Guide, Tues Mar 6):

Offline grampus

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Re: Missing times on My Shows entries
« Reply #13 on: February 29, 2012, 04:18:51 PM »
I don't see any problem with the time labels. Taggart & Spooks have the same start times. So do Torchwood and Three Monkeys. My understanding is that that's how the times are supposed to be printed, and wasn't the problem I was referring to in my OP.

However, I'm now also getting one instance of the double entries (ACT Guide, Tues Mar 6):
Yes, you are right, it was my hourly seniors moment.
Sorry 'bout that.
The double shows will be the one that is of minor annoyance

Offline prl

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Re: Missing times on My Shows entries
« Reply #14 on: February 29, 2012, 04:30:04 PM »
...
Yes, you are right, it was my hourly seniors moment.
Sorry 'bout that.
...
It's that avatar of yours  ;)


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