Author Topic: ICE TV website - Not Secure  (Read 867 times)

Offline ubermensch

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ICE TV website - Not Secure
« on: June 01, 2020, 10:25:43 AM »
Does anyone know what going on with the website ? Getting 'NET::ERR_CERT_AUTHORITY_INVALID' when trying to log in.

Offline Daniel Hall at IceTV

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Re: ICE TV website - Not Secure
« Reply #1 on: June 01, 2020, 10:50:33 AM »
Hi,

I have just checked the IceTV website and its all secure and our certificates are up to date.

What browser are you using?
Regards,

Daniel.
CTO.

Offline ubermensch

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Re: ICE TV website - Not Secure
« Reply #2 on: June 01, 2020, 11:00:08 AM »
Thanks Daniel. I'm on Chrome - Version 83.0.4103.61.

Offline ubermensch

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Re: ICE TV website - Not Secure
« Reply #3 on: June 01, 2020, 11:22:43 AM »
I have also cleared cookies and rebooted my PC now - still getting the same message.

The forum URL shows the same.

Offline Daniel Hall at IceTV

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Re: ICE TV website - Not Secure
« Reply #4 on: June 01, 2020, 11:33:31 AM »
Well the forum URL is not currently on a secure domain.

What actual URL are you looking at on our website?

And what ISP are you using?
Regards,

Daniel.
CTO.

Offline ubermensch

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Re: ICE TV website - Not Secure
« Reply #5 on: June 01, 2020, 11:50:11 AM »
I just tried on my Wife's Chromebase and it worked fine, so it seems it's my PC specifically. I'll have to figure it out myself by the looks.

Offline Daniel Hall at IceTV

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Re: ICE TV website - Not Secure
« Reply #6 on: June 01, 2020, 11:52:46 AM »
In general issues like this come down to a trust issue on the computer, or worst case scenario a man-in-the-middle issue.
Regards,

Daniel.
CTO.

Offline Daniel Hall at IceTV

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Re: ICE TV website - Not Secure
« Reply #7 on: June 01, 2020, 03:10:12 PM »
We have found something else now, to do with an intermediate certificate that expired on the 30th of May and are looking into it.

Depending on the updates installed on the computer it will affect devices differently.
Regards,

Daniel.
CTO.

Offline ubermensch

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Re: ICE TV website - Not Secure
« Reply #8 on: June 01, 2020, 04:10:04 PM »
Thanks for the update.

Offline Daniel Hall at IceTV

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Re: ICE TV website - Not Secure
« Reply #9 on: June 01, 2020, 04:20:22 PM »
We have had the intermediate certificate updated.
Regards,

Daniel.
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Offline ubermensch

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Re: ICE TV website - Not Secure
« Reply #10 on: June 03, 2020, 06:07:50 PM »
Was still glitchy yesterday, but all good today.

Offline Allan

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Re: ICE TV website - Not Secure
« Reply #11 on: January 22, 2021, 09:36:01 AM »
I just tried on my Wife's Chromebase and it worked fine, so it seems it's my PC specifically. I'll have to figure it out myself by the looks.
The cause of this is that Firefox and Chrome have implemented new security to validate all sites you access, that they are "secure". If not you get an error message.
Most web site are now conforming with the new regulations. You can change settings to bypass this test, but its not reccomended on a permanent basis.
Cheers
Allan

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